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Long-Lewis Ford Lincoln of Muscle Shoals

Muscle Shoals, AL

4.8
522 Reviews
Call Dealership (256) 386-7800
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2800 Woodward Avenue

Muscle Shoals, AL

35661

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522 Reviews of Long-Lewis Ford Lincoln of Muscle Shoals

June 16, 2026

Quick lane service is fast and easy. Service department made warranty good for items that Ford denied repairs on. Thank you More

by John.whiteside66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gordon Frost, Don Ouellette, Amy Lovelace
Report | Print
June 15, 2026

Scheduled recall service and completed timely. Appreciated the fact that Emily called to schedule service and Teresa called after service to check on service More

by david_4272
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Lovelace
Report | Print
Jun 15, 2026 -

Long-Lewis Ford Lincoln of Muscle Shoals responded

Thank you so much for the wonderful review! We’re glad your recall service was completed in a timely manner and that Emily and Teresa provided great communication before and after your visit. We appreciate your trust in Long-Lewis and look forward to serving you again in the future!

June 14, 2026

Excellent service. Professional employees. Excellent business practices. 8 9 10 11 12 13 14 15 More

by Sagamoresouth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim
Report | Print
Jun 15, 2026 -

Long-Lewis Ford Lincoln of Muscle Shoals responded

Thank you for the 5-star review! We’re honored by your kind words about our team and our business practices. Providing professional service and an exceptional customer experience is what we strive for every day. Thank you for choosing Long-Lewis!

May 26, 2026

Service at Long Lewis is always fantastic great people working on quickly and professionally and I would recommend their service to everyone. More

by gwperry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Peck and his entire crew especially Jacob
Report | Print
Jun 15, 2026 -

Long-Lewis Ford Lincoln of Muscle Shoals responded

Thank you so much for the wonderful review! We’re thrilled to hear you consistently receive fantastic service from our team. Providing quick, professional service is always our goal, and we truly appreciate your recommendation and your trust in Long-Lewis!

May 21, 2026

Jacob and the service department have restored my faith in Long Lewis. Jacob kept me informed and managed my insecurities with kindness. I feel confident driving my vehicle now and I feel safe. More

by Grmybety
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob. I don’t remember his last name or title
Report | Print
Jun 15, 2026 -

Long-Lewis Ford Lincoln of Muscle Shoals responded

Thank you for the heartfelt review! We’re so glad Jacob and our service team were able to provide the care, communication, and reassurance you deserved. Knowing you left feeling confident and safe in your vehicle means everything to us. Thank you for trusting Long-Lewis with your service needs!

May 08, 2026

Luis always does a great job! I highly recommend him for all my car needs! More

by Sheila82670
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
Report | Print
Jun 15, 2026 -

Long-Lewis Ford Lincoln of Muscle Shoals responded

Thank you so much for the wonderful review! We’re thrilled to hear Luis continues to take great care of your automotive needs. He’ll truly appreciate your recommendation and kind words. Thank you for choosing Long-Lewis!

April 28, 2026

The service from this dealership is second to none. You always get the best at Long Lewis More

by Rrenfro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Blackburn, Gordon Frost, Don Ouellette, Amy Lovelace
Report | Print
May 07, 2026 -

Long-Lewis Ford Lincoln of Muscle Shoals responded

Thank you so much for the wonderful review! We’re honored to hear you feel our service is second to none. Providing the very best experience for our customers is always our goal, and we truly appreciate your continued trust in Long-Lewis!

April 19, 2026

Wonderful service ! Friendly caring people from beginning to the end. This Dealer is my go to vehicle Dealership. More

by pulliam.jp JP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner
Report | Print
Apr 21, 2026 -

Long-Lewis Ford Lincoln of Muscle Shoals responded

Thank you so much for the wonderful review! We’re thrilled to hear you received friendly, caring service from beginning to end. It means a lot to us that you consider Long-Lewis your go-to dealership. We truly appreciate your trust and your business!

April 10, 2026

We got there on time and the service was wonderful, fast and efficient! We did not have to wait very long at all for our oil change and tire rotation. More

by slatersn1976
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gordon Frost, Don Ouellette, Amy Lovelace
Report | Print
Apr 21, 2026 -

Long-Lewis Ford Lincoln of Muscle Shoals responded

Thank you for the great review! We’re glad to hear your service visit was fast, efficient, and wonderful from start to finish. It’s great to know your oil change and tire rotation were completed with minimal wait time. We truly appreciate you choosing Long-Lewis!

April 04, 2026

Jeff and his team were great on Tuesday when my car was brought in for an inspection. More

by egandpg@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Peck , Ed Blackburn, Don Ouellette
Report | Print
Apr 21, 2026 -

Long-Lewis Ford Lincoln of Muscle Shoals responded

Thank you for the great review! We’re glad to hear Jeff and his team took great care of you during your inspection. We truly appreciate you choosing Long-Lewis for your service needs!

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