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Long Subaru

Webster, MA

4.9
788 Reviews

7 Sutton Road

Webster, MA

01570

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788 Reviews of Long Subaru

January 03, 2024

To start with their web site was excellent, easy to follow and work with. All involved were polite, very helpful and not pushy - very accommodating- patient. My experience with Carrille Dionne was ex More

by MCOWHER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carrille Dionne - 5 stars
Jan 04, 2024 -

Long Subaru responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

January 03, 2024

David was very accommodating. He took the time to explain everything. Also delivered the car to my home due to issues with the registry. More

by RMAJ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Fayard
Jan 04, 2024 -

Long Subaru responded

Hello, we're happy you found our staff to be so supportive during your experience here at Long Subaru. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 30, 2023

On my 3rd Subaru, second from Long. Will be back for the next one, they have been responsive and professional. Easy to deal with and got me into a vehicle quickly. More

by Jarod
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Orn, Daniel Angelone
Jan 02, 2024 -

Long Subaru responded

Hi Jarod, we are very happy to have provided you with such a positive experience! We're looking forward to your next visit with us!

December 23, 2023

Dan was great to work with, he made everything smooth as possible. Thank you Dan! More

by TJAVERY5958
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Matt Orn, Daniel Angelone
Dec 25, 2023 -

Long Subaru responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

December 17, 2023

Super laid back experience never felt pressured in any way. Would recommend to anyone looking for a Subaru. More

by HEATHERSLETTERS
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carrille Dionne, Matt Orn
Dec 19, 2023 -

Long Subaru responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

December 12, 2023

Everything was made easy and relaxed. I never felt pressure to make a purchase or to over purchase for my needs More

by CKMILLETTE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Angelone
Dec 14, 2023 -

Long Subaru responded

Hi, we really appreciate your great feedback! We hope you continue to choose us for all your automotive needs! Take care!

December 05, 2023

This is our 2nd Subaru. Both experiences with Carrille were positive, she returns all calls, answers all questions, and pays attention to details. It was a pleasure working More

by JOHN.YURKEVICIUS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carrille Dionne
Dec 06, 2023 -

Long Subaru responded

Hi John, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

November 28, 2023

This is our 6th Subaru. This is the best dealership around and Lisa is an outstanding salesperson and an asset to the dealership. More

by STITCHNSTRUM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lisa Courchaine, Matt Orn, Steve Geer, Mike Carman
Dec 01, 2023 -

Long Subaru responded

Hi, we're happy you found our staff to be so supportive during your experience here at Long Subaru. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 23, 2023

Oil light came on while I was driving to a meeting in CT. Turned around, drove through “Bigelow Hollow” (very scenic route) which leads directly to Webster, MA and Long Subaru. Service took me without an app More

by onashi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Worked with service department, not sales or finance.
Nov 24, 2023 -

Long Subaru responded

Hi, thank you for your kind words! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 21, 2023

Overall, a nice, clean, modern, up to date, friendly (at least the people I came in contact with... Jason, Matt, and Sam) dealership. Quick to reply to questions and concerns. Very easy to work with. More

by LIRION73
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam (office woman who helped with vehicle registration) , Matt Orn, Jason Kugler
Nov 23, 2023 -

Long Subaru responded

Hello, we strive for a high level of customer satisfaction in all aspects of our dealership. We hope you continue to choose us for all your automotive needs! Take care!

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