Lorenzo Ford - Service Center

Came in for The Works Oil change special. Everything went smooth and it didn’t take very long. Everything was taken care of as promised Thanks. smooth and it didn’t take very long. Everything was taken care of as promised Thanks. More

The young man named Gabriel was extremely courteous and went out of his way to accommodate us. Will definitely come back and refer your dealership. went out of his way to accommodate us. Will definitely come back and refer your dealership. More

The service is always very good, I did not have to wait long Only problem is the tire rotation was not done which was performed last time. Other than that everything was perfect. I sent an email to Alicia regard Only problem is the tire rotation was not done which was performed last time. Other than that everything was perfect. I sent an email to Alicia regarding this. More

I buy a new truck every 3 years! George was the first person ever to say he doesn’t do that ! What is going on there? Y’all need to have a very long talk with him! Now I have to look somewhere else to sp person ever to say he doesn’t do that ! What is going on there? Y’all need to have a very long talk with him! Now I have to look somewhere else to spend 70k More

the service was quick and on time ,they called me asap my car was ready.they honor my free first oil service even was a used car. car was ready.they honor my free first oil service even was a used car. More

We came in for an oil change. While waiting, we browsed the lot. We wound up buying a new car, upgrading the one we purchased 3 years ago from Lorenzo. They are great to deal with! The car had a large scra the lot. We wound up buying a new car, upgrading the one we purchased 3 years ago from Lorenzo. They are great to deal with! The car had a large scratch across the door which they said they would fix. They gave us a loner car. We picked the car up when it was ready and they did a fantastic job, thanks to Mark at the body shop. He was awesome! Our service call turned out to be a new sales call. We are happy owners! More

Gabriel in Service was very thoughtful and followed up on my issues. He kept me informed of the progress of my service. I’m very happy with Gabriel. my issues. He kept me informed of the progress of my service. I’m very happy with Gabriel. More

Could not resolve a problem on the visit. I had a problem with windshield washer pump and they told me they would not be able to look at that and would have to bring it another day. I had a problem with windshield washer pump and they told me they would not be able to look at that and would have to bring it another day. More

Excellent service with quick assistance upon arrival. I showed up without an appointment and my vehicle needed an oil change and tire rotation. The only issue was grease on the floor mat when I got my vehi showed up without an appointment and my vehicle needed an oil change and tire rotation. The only issue was grease on the floor mat when I got my vehicle back. Friendly employees More

From the time I arrived until I got my car back from the maintenance I had great service. Everyone was friendly and courteous to me. I will definitely be back to have my car serviced again. maintenance I had great service. Everyone was friendly and courteous to me. I will definitely be back to have my car serviced again. More