Lorenzo Ford - Service Center
Homestead, FL
151 Reviews of Lorenzo Ford - Service Center
I buy a new truck every 3 years! George was the first person ever to say he doesn’t do that ! What is going on there? Y’all need to have a very long talk with him! Now I have to look somewhere else to sp person ever to say he doesn’t do that ! What is going on there? Y’all need to have a very long talk with him! Now I have to look somewhere else to spend 70k More
We came in for an oil change. While waiting, we browsed the lot. We wound up buying a new car, upgrading the one we purchased 3 years ago from Lorenzo. They are great to deal with! The car had a large scra the lot. We wound up buying a new car, upgrading the one we purchased 3 years ago from Lorenzo. They are great to deal with! The car had a large scratch across the door which they said they would fix. They gave us a loner car. We picked the car up when it was ready and they did a fantastic job, thanks to Mark at the body shop. He was awesome! Our service call turned out to be a new sales call. We are happy owners! More
Gabriel in Service was very thoughtful and followed up on my issues. He kept me informed of the progress of my service. I’m very happy with Gabriel. my issues. He kept me informed of the progress of my service. I’m very happy with Gabriel. More
Could not resolve a problem on the visit. I had a problem with windshield washer pump and they told me they would not be able to look at that and would have to bring it another day. I had a problem with windshield washer pump and they told me they would not be able to look at that and would have to bring it another day. More
Excellent service with quick assistance upon arrival. I showed up without an appointment and my vehicle needed an oil change and tire rotation. The only issue was grease on the floor mat when I got my vehi showed up without an appointment and my vehicle needed an oil change and tire rotation. The only issue was grease on the floor mat when I got my vehicle back. Friendly employees More
From the time I arrived until I got my car back from the maintenance I had great service. Everyone was friendly and courteous to me. I will definitely be back to have my car serviced again. maintenance I had great service. Everyone was friendly and courteous to me. I will definitely be back to have my car serviced again. More
Dennis was great, as always, but when I went to pay there was no one there to assist me. 3 people went by & said someone would be right with me. I waited for 15 mins & finally 2 women came at same time. O was no one there to assist me. 3 people went by & said someone would be right with me. I waited for 15 mins & finally 2 women came at same time. Obviously their break was more important than their customers! More
The service was great and Anglo is a great service manager who exceeded my expectations. I am wintering in Florida and would highly recommend this dealership for snowbirds. Thanks manager who exceeded my expectations. I am wintering in Florida and would highly recommend this dealership for snowbirds. Thanks More