Lorenzo Ford - Service Center
Homestead, FL
151 Reviews of Lorenzo Ford - Service Center
Always professional and kind. Everyone was very helpful from the greeting at the service entrance all the way through to the cashier. Gabriel has helped me many times and has alway Everyone was very helpful from the greeting at the service entrance all the way through to the cashier. Gabriel has helped me many times and has always gone above and beyond to ensure I have a positive experience. I'm a lifelong Ford customer. Thank you for the loaner while my truck was waiting for 4 new shoes!! Melody McNally More
They made it easy to check my vehicle in and were fast getting it into the bay for an oil change. It was raining when I left, and they brought my car undercover for me. Very thoughtful! getting it into the bay for an oil change. It was raining when I left, and they brought my car undercover for me. Very thoughtful! More
Excellent service Game for routine oil change and tire rotation and they were also able to knock out a recall notice I received. They wait time was only slightly longe Game for routine oil change and tire rotation and they were also able to knock out a recall notice I received. They wait time was only slightly longer. I have been here twice now for service yo my Ford and both times have been a very positive experience. More
Brought our Mustang in with rough shifting issues. Every one we made contact with provided exemplary service. Problem diagnose and repaired with software update. Transmission now shift better than ever has one we made contact with provided exemplary service. Problem diagnose and repaired with software update. Transmission now shift better than ever has. They even fixed windows. Thanks everyone More
Friendly, efficient, effective and fair I bought my car there. They gave me a good price, and they have been fair, effective, efficient and friendly every time that I've gone in for service I bought my car there. They gave me a good price, and they have been fair, effective, efficient and friendly every time that I've gone in for service. More
First visit for maintenance , outstanding service, definitely will return and will recommend friends and family to give a try the service adviser was professional and courteous definitely will return and will recommend friends and family to give a try the service adviser was professional and courteous More
My Advisor. Angelo was very nice and profesional. The waiting room was terrible. No Coffee, TABLE super dirty, NO TOILET PAPER IN THE BATHROOM,NO HAND PAPERS. Also I received my car Dirty and Unwashed The waiting room was terrible. No Coffee, TABLE super dirty, NO TOILET PAPER IN THE BATHROOM,NO HAND PAPERS. Also I received my car Dirty and Unwashed. I have 2 more cars (Lexus and Blazer and Every time that I go for service, they returned my car Washed and Vacuumed. More
The service I received from Lorenzo Ford was exceptional. It was my first 10k maintenance and when they finished they even washed the truck! Excellent service all around. It was my first 10k maintenance and when they finished they even washed the truck! Excellent service all around. More
Excellent service and amazing customer service. This dealership is reliable and with affordable prices. They really value customers' loyalty and for that matter, staff go above and beyond. dealership is reliable and with affordable prices. They really value customers' loyalty and for that matter, staff go above and beyond. More