Lorenzo Ford - Service Center
Homestead, FL
154 Reviews of Lorenzo Ford - Service Center
Fast service and communication Angelo was super and give me all the information necesssary. I’m very happy with the service thank you Angelo I’ll back me all the information necesssary. I’m very happy with the service thank you Angelo I’ll back More
Love this Dealership! Staff very Friendly and Helpful! My Service Advisor Gabriel is the best! Always very helpful. Prior to him Susanna always took care of me! Service Advisor Gabriel is the best! Always very helpful. Prior to him Susanna always took care of me! More
Tm1 USN They got the job done well and before the time frame I was told. The truck works well as new. the review need to be fixed as can't talk this long. They got the job done well and before the time frame I was told. The truck works well as new. the review need to be fixed as can't talk this long. More
Always professional and kind. Everyone was very helpful from the greeting at the service entrance all the way through to the cashier. Gabriel has helped me many times and has alway Everyone was very helpful from the greeting at the service entrance all the way through to the cashier. Gabriel has helped me many times and has always gone above and beyond to ensure I have a positive experience. I'm a lifelong Ford customer. Thank you for the loaner while my truck was waiting for 4 new shoes!! Melody McNally More
They made it easy to check my vehicle in and were fast getting it into the bay for an oil change. It was raining when I left, and they brought my car undercover for me. Very thoughtful! getting it into the bay for an oil change. It was raining when I left, and they brought my car undercover for me. Very thoughtful! More
Excellent service Game for routine oil change and tire rotation and they were also able to knock out a recall notice I received. They wait time was only slightly longe Game for routine oil change and tire rotation and they were also able to knock out a recall notice I received. They wait time was only slightly longer. I have been here twice now for service yo my Ford and both times have been a very positive experience. More
Brought our Mustang in with rough shifting issues. Every one we made contact with provided exemplary service. Problem diagnose and repaired with software update. Transmission now shift better than ever has one we made contact with provided exemplary service. Problem diagnose and repaired with software update. Transmission now shift better than ever has. They even fixed windows. Thanks everyone More
Friendly, efficient, effective and fair I bought my car there. They gave me a good price, and they have been fair, effective, efficient and friendly every time that I've gone in for service I bought my car there. They gave me a good price, and they have been fair, effective, efficient and friendly every time that I've gone in for service. More
First visit for maintenance , outstanding service, definitely will return and will recommend friends and family to give a try the service adviser was professional and courteous definitely will return and will recommend friends and family to give a try the service adviser was professional and courteous More
My Advisor. Angelo was very nice and profesional. The waiting room was terrible. No Coffee, TABLE super dirty, NO TOILET PAPER IN THE BATHROOM,NO HAND PAPERS. Also I received my car Dirty and Unwashed The waiting room was terrible. No Coffee, TABLE super dirty, NO TOILET PAPER IN THE BATHROOM,NO HAND PAPERS. Also I received my car Dirty and Unwashed. I have 2 more cars (Lexus and Blazer and Every time that I go for service, they returned my car Washed and Vacuumed. More