Lou Bachrodt Chevrolet Pompano Beach

I have no idea how this dealership has not been closed down for fraud. The moment we walked in here a bait and switch occurred when they told me that the vehicle I was shopping for was much higher than it down for fraud. The moment we walked in here a bait and switch occurred when they told me that the vehicle I was shopping for was much higher than it was listed on their website since I would only get it for that price if I traded a car in and financed the vehicle with them. I got an out the door price after the bait and switch and negotiated with them until the sales manager Emil and I agreed on a price we were both comfortable with. Here is where the major criminal activity began. The finance manager Marcel came in and started acting all friendly. He then proceeded to act worried about getting us approved and left the office. A few minutes later he came back in with the biggest BS story in history. He started going on about calling a personal friend at a bank since we were not getting approved, and vouching for us personally and promising we were going to buy extended warranty and gap insurance which was going to make it so that we were approved and got a better rate. When I told him I was not interested in purchasing anything but the car, he said that we should talk in his office. Once we got in his office, he bluntly said that the deal that we got was contingent on us buying at least the gap insurance or that they were not going to sell me the car. After telling him that he was committing a Forced Extended Warranty Scam, and that it was a crime, he said that he was not forcing me and that I could either take it or that they could sell the car to someone else. I then proceeded to ask for the sales manager that gave me the deal to begin with. The sales manager Emil basically said that all his deals are "subject to financing" and that the deal had to make sense for them or that they would not sell me the car. I confronted him about the scam and told him that he had already agreed on the price of the car and asked him what would he say about me just paying for the car cash. He said that he would not sell the car cash for the price that he gave me. I got up and started walking away as he was telling me that they were not forcing me to do anything, although they would not sell me the car if I did not fall for their scam. After letting him know that I recorded the whole situation and was going to send it to corporate, he told the finance manager Marcel to just give me the deal. The lengths that you have to go to in this dealership to just buy a car without getting scammed baffles me. I later tried contacting the GM to let him know what the scammers that work for him were doing, and he did not reply to my email. More

Purchase with my first car here and the process was pretty easy and straightforward. I worked with Mo, Maria and Emile. Yaro did quick paper work, highly recommended everybody. pretty easy and straightforward. I worked with Mo, Maria and Emile. Yaro did quick paper work, highly recommended everybody. More

I’m very happy with my new Camaro,Great car for the I’m very happy with my new Camaro, Great car for the drive passioned person as I am. Sales process was pretty easy. Set up appointment with Maria o I’m very happy with my new Camaro, Great car for the drive passioned person as I am. Sales process was pretty easy. Set up appointment with Maria over the phone , Camille help me to choose the vehicle and Emil , Howard help me with the price , Yaro was quick and straight forward with paper work. Team work at the best!!! More

We purchased a suburban today. Highly recommend this location where we received great service. Sales and finance were patient and willing to address and listen to my many concerns when purchasing a new location where we received great service. Sales and finance were patient and willing to address and listen to my many concerns when purchasing a new family vehicle. Please ask to work with Camille, Emile and Yaro! More

The dealership advertises vehicles far below market to attract buyers, but then require trade in to get the price. They then undercut your trade significantly. attract buyers, but then require trade in to get the price. They then undercut your trade significantly. More

They quick and right to the point, I got great deal with excellent customer service , no drama, Emil, Yaro, Howard was great, Thank you so much for your help excellent customer service , no drama, Emil, Yaro, Howard was great, Thank you so much for your help More

Jim did a great job. Got a great deal on the Yukon Denali. Things went smooth, in and out quickly. Recommend this dealership. Servicing will happen here as well. Denali. Things went smooth, in and out quickly. Recommend this dealership. Servicing will happen here as well. More

Bought 2020 Tahoe, in and out within 2 hours, pretty amazing. Will service my car at Lou Bachrodt as well. Highly recommend Lou Chevrolet to anyone. amazing. Will service my car at Lou Bachrodt as well. Highly recommend Lou Chevrolet to anyone. More

Cluster of Incompetence 6 months ago I used my last "prepaid" service with them. The tech filled my windshield washer tank with DEF. I unknowingly attempted to use my washers 6 months ago I used my last "prepaid" service with them. The tech filled my windshield washer tank with DEF. I unknowingly attempted to use my washers on I95 and could not see, as well as overspray onto the vehicle everywhere. My paint ended up ruined. It took this long to get them to repaint it. A 10 year old with rattle cans and a sanding block would do a better job in high winds than these guys did. On another vehicle, they completely forgot a large portion of the prepaid service. As in did not rotate tires, never checks air pressure in them.. NEVER AGAIN... if I could give negative stars, I would. More

Liars liars!! Run! False advertising adds $5000 once you sit down. Rudest staff ever except GM Refused agreed price if not finance with them! Same This place is horrible! Worst customer care ever and t sit down. Rudest staff ever except GM Refused agreed price if not finance with them! Same This place is horrible! Worst customer care ever and they are 100% false advertising!! Added $4000 as soon as we sat down for reconditioning fee ???wth??on TOP of there $998 dealer doc fee in which they still added doc fee stamps in deal!! Would not listen to word out of our mouth! Everyone but GM was rude and very unapproachable! While we even there another gentleman got up yelling liars liars out the door!! Do not waste your time!! We even drove 3 hours in the rain to go bc they refused to answer a single question over the phone (should have been my red flag) and spent 4 hours there and drive 3 hours home in rain.., without the car!! No offer of even a water the whole time we are there!! Run from this place, don’t even waste a phone call!! More