Lou Bachrodt Chevrolet Pompano Beach

I have never been treated so poorly at a dealership in my life. Both the sales manager and finance manager were more concerned about leaving at 5 o’clock on the dot than making a deal on a vehicle that I dro life. Both the sales manager and finance manager were more concerned about leaving at 5 o’clock on the dot than making a deal on a vehicle that I drove over 3 hours to come see. I set an appointment 5 days in advanced. When I arrived, I overheard the sales manager complaining and saying that I would be the last one he helps today (in frustration) as he angrily walked the showroom. Would not recommend. More

Great customer service in the Service department! Stacy, my Service advisor kept me informed and found a way to have my repair done faster. Greatly appreciated! Stacy, my Service advisor kept me informed and found a way to have my repair done faster. Greatly appreciated! More

Terrible experience. Car was terribly beat up. Price was not listed honestly. Dealerships on East Coast have given themselves a terrible reputation. Car was terribly beat up. Price was not listed honestly. Dealerships on East Coast have given themselves a terrible reputation. More

Absolutely the worst! Called 2x to make sure a car was there and available. Told 2x it was. Made and appt for that day, and guess what-NO CAR! Sales took my boys aroun Called 2x to make sure a car was there and available. Told 2x it was. Made and appt for that day, and guess what-NO CAR! Sales took my boys around in a golf cart looking everywhere- they were told sales people hide the cars in back, hide keys, and disconnect batteries so they cant be moved. Later that night, I received a text saying sorry you missed your appt, would you like to come back! In addition, my boys said the used cars they saw were while driving around were dirty and looked like a bunch of rental cars. I'll be glad to go somewhere else. More

I viewed the website and found what seemed to be a great deal on a truck. I drove almost 2 hrs to the dealership. Saleswoman approached me and I identified the truck and she got the keys and let me test dri deal on a truck. I drove almost 2 hrs to the dealership. Saleswoman approached me and I identified the truck and she got the keys and let me test drive by myself. She was pleasant and not pushy. I like the truck, but pointed out that it had not been detailed at all prior to being out on the lot. It was obvious they didn’t care what the consumer thought. They figured it would sell itself. The sliding window latch was broken also. Overall I found it to be a great deal. I got inside and I’ve never had anyone give me the buyers order as quickly as it was presented to me. Usually it’s conversation and discussion back-n-forth. Not like that here at all. She presented the numbers which started out $5k more than the price listed on the internet. Then, there was an additional $2k if you didn’t have a trade-in. I’ve never heard if anything so ridiculous in my entire vehicle shopping experiences. All of a sudden the price of the truck came to $32k. What? $7k more?!? You didn’t even present a CLEAN truck or replace the broken latch on the sliding window, but you’re going to try and convince me it’s worth $32k? Y’all need a urinalysis, because you’re smoking something!!! She then tried to be somewhat aggressive with her tone by informing me the retail value of the truck if I took it down the road and got it appraised. Hahaha! You might get a sucker later, but I was t one today with your sneaky practices to deceive your potential customer. Needle to say that I’ll NEVER return to this dealership in the future. Not trustworthy and deceiving. I’m sure they’ll respond with a company rehearsed rebuttal, but there’s no need. Use the time wisely and go detail your truck. More

Do not bring a vehicle to these folks because they are Crooks and Liars had a vehicle serviced supposedly repaired for my sunroof charge me $850 I paid the bill with a credit loan get the vehicle and sunr Crooks and Liars had a vehicle serviced supposedly repaired for my sunroof charge me $850 I paid the bill with a credit loan get the vehicle and sunroof is inoperable not working just like when I brought it in there no improvement the service writer bill had me sign the paperwork and never told me that it wasn't working to my surprise picked up my vehicle sun roof still broken then I come to find out they want more money but they never said that to me when I picked up my vehicle I will not trust these people ever again will never step one foot back in that dealership and the two vehicles that I'm getting ready to purchase I'm going elsewhere believe me they are thieves More

Unprofessional. Liars. Incompetent. Don’t go here. I am taking the time to find every place to leave a review because they have messed with me so much. Using my misf Liars. Incompetent. Don’t go here. I am taking the time to find every place to leave a review because they have messed with me so much. Using my misfiring car as a taxi for other customers without my permission, lying to me, holding my car for 3 weeks and not fixing anything. Terrible service. More

My 2008 Corvette shift cable broke, I had it towed to the dealership and they assisted as soon as I arrived, Stacy my service representative was professional and prompt in dealing with my issue. She kept me dealership and they assisted as soon as I arrived, Stacy my service representative was professional and prompt in dealing with my issue. She kept me informed of the required repairs and timeline. I additionally had all my fluids changed. Great mechanic and excellent service. As a Corvette owner we can be a little obsessive about are cars but they treated it with kid gloves. I will be returning for all my service needs. Harry Gritter. More

Horrible!! Military here, and I would not recommend this place to anyone. No one knows anything. I had a 11 am appointment and when I get there one of the associates are talking to someone who’s not a custo place to anyone. No one knows anything. I had a 11 am appointment and when I get there one of the associates are talking to someone who’s not a customer then goes outside to speak with someone who’s outside in a car looks at a woman walking pass all while I’m standing there waiting. There wasn’t any hello good morning or anything. Then when a guy comes in he asks me my name pulls it up and still asks me what I’m here for when it’s all in my appointment application. So I tell him anyway. He tells me he doesn’t know when I’ll get my car back. Ummm no thank you. You don’t have answers you won’t have my service. I rather deal with Grieco Chevrolet. These guys are a joke. He said they’re backed up then don’t accept appointments.. then had the audacity to send me a link to give them a review after I set the appointment… I havent went to the dealership and they were asking for a xxxx review. So now I have to wait another day to see another dealership about my drivetrain. More

The salesmen do a good job getting you to buy a car, they are nice. Once you reach financing they rush and confuse the customer. They offered me a $1000 discount that I never saw, all the services that they are nice. Once you reach financing they rush and confuse the customer. They offered me a $1000 discount that I never saw, all the services that they offered sounds like they will be for free but the word that never use is prepaid. My car needed some repairs, it took almost a month to get them done. After the deal is done, no one is reachable. The service person was unprofessional and seemed bothered to have to speak with customers. Just be careful and don't let you rush you. My best advice is if you want a car from them go look first make sure everything is fine with the car and go back next day to close the deal. More