Lou Bachrodt Chevrolet Pompano Beach - Service Center

They quick and right to the point, I got great deal with excellent customer service , no drama, Emil, Yaro, Howard was great, Thank you so much for your help excellent customer service , no drama, Emil, Yaro, Howard was great, Thank you so much for your help More

Cluster of Incompetence 6 months ago I used my last "prepaid" service with them. The tech filled my windshield washer tank with DEF. I unknowingly attempted to use my washers 6 months ago I used my last "prepaid" service with them. The tech filled my windshield washer tank with DEF. I unknowingly attempted to use my washers on I95 and could not see, as well as overspray onto the vehicle everywhere. My paint ended up ruined. It took this long to get them to repaint it. A 10 year old with rattle cans and a sanding block would do a better job in high winds than these guys did. On another vehicle, they completely forgot a large portion of the prepaid service. As in did not rotate tires, never checks air pressure in them.. NEVER AGAIN... if I could give negative stars, I would. More

I love my lease, the strong engine & the sexy lines on my 2019 Equinox REDLINE, yet just before I packed Up for a long drive- I couldn’t find the spare tire! I was almost panicked. I called Service and Sales 2019 Equinox REDLINE, yet just before I packed Up for a long drive- I couldn’t find the spare tire! I was almost panicked. I called Service and Sales THEN IMMEDIATELY A GENTLEMAN CALLED ME BACK AND WALKED ME THROUGH THE PROCESS! The spare tire & jack are located in a Sub Floor 2 levels under the trunk floor! THANK YOU! I know that if my lease hadn’t come with a spare- they were going to make it right immediately. Thank you Howard, Emil & Alex! More

In the past 40 years, I have really gone back to the same dealership that I purchased my car from- in order to get service. Lou Bachrodt Dealership gave me a free visit- so of course I went back. IM SO G dealership that I purchased my car from- in order to get service. Lou Bachrodt Dealership gave me a free visit- so of course I went back. IM SO GLAD I DID! Alex in Service treated me like I was royalty. They changed my oil, rotated tires, even ran the car through the wash. They fixed a minor item that was driving me crazy. With Alex’s kind spirit- I wanted to maximize this visit! So then Alex -so kindly- Took a few minutes to show me how to work many of the dashboard electronics that I was unaware of! I’m so grateful. Also- it seems that Thursday’s are a very good day to go! More

I bought a Mercedes from here and the week after I bought it, I got 5 warning lights on my car’s dashboard. They didn’t inspect the car and I trusted that they did. Now I have to spend more money when it sho it, I got 5 warning lights on my car’s dashboard. They didn’t inspect the car and I trusted that they did. Now I have to spend more money when it should’ve been repaired before it got sold. More

The worst place to bring your vehicle for service. Incompetent and not trust worthy. No respect for you or your vehicle Bunch of idiots running service department Incompetent and not trust worthy. No respect for you or your vehicle Bunch of idiots running service department More

Efficient and quick. Donald was professional and courteous. He helped me understand all the questions about my service that day. He made my visit easy and quick. It is nic Donald was professional and courteous. He helped me understand all the questions about my service that day. He made my visit easy and quick. It is nice to have someone like him help me. More

Pleasant experience It was nice working with Adam. He assisted me with accuracy and knowledge. He provided me exceptional customer service. Thank you Adam. I plan on next It was nice working with Adam. He assisted me with accuracy and knowledge. He provided me exceptional customer service. Thank you Adam. I plan on next visit as well. More

Maintenance I was extremely satisfied with the serviceman (Christopher Butler)in helping me with my problems, which was minor, and also took care of maintenance o I was extremely satisfied with the serviceman (Christopher Butler)in helping me with my problems, which was minor, and also took care of maintenance of my car. Also, as I was waiting in the "waiting room" also, as expected, Camille (who sold me my car) stopped by to say "hello". Very satisfied indeed. More

Excellent, superb customer service. My husband and I had a great experience with the service department on our vehicle. Dennis and Norman were very attentive to our needs excellent custo My husband and I had a great experience with the service department on our vehicle. Dennis and Norman were very attentive to our needs excellent customer care. Mr. & Mrs. Rolle More