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Lou Fusz Kia - Service Center

St. Louis, MO

4.5
2,562 Reviews

2,562 Reviews of Lou Fusz Kia - Service Center

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October 30, 2019

Richard Essman -2012 Optima battery service need I appreciate the customer oriented service department and the attitude the dealership and manufacturer have towards their customers. The comprehensiv More

by RICHARD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack Lentz, Kevin Derleth, Lucas Sellers
Feb 24, 2020 -

Lou Fusz Kia responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again!

October 25, 2019

great service center staff always great to deal with they go out of their way too make sure all your needs are taken care of and your happy. More

by MEDLIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack Lentz, Kevin Derleth
Feb 24, 2020 -

Lou Fusz Kia responded

We appreciate your business! Thank you so much for the high rating!

October 24, 2019

Car service Every time I use this service center I am greeted with a smile and on my way in no time. This is usually the last thing that I want to do, but they so More

by sablosser
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack Lentz, Lucas Sellers
Feb 24, 2020 -

Lou Fusz Kia responded

Your review is very important to us. Thank you for taking the time to share your experience with us. If there is anything we can do in the future please let us know. We look forward to seeing you again soon!

October 23, 2019

Smooth Oil Change I was in and out of the dealership in 30 minutes. They had my appointment all ready to go when arriving. Car looks good after the wash. More

by don.defreese
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack Lentz
Feb 24, 2020 -

Lou Fusz Kia responded

Thank you for your time and the wonderful review. We value your business!

October 23, 2019

Service oil change Zack had the appointment set ahead of time and when I arrived got the car in and out in an appropriate time frame Recommended wiper blades to be repla More

by KEITHH1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack Lentz
Feb 24, 2020 -

Lou Fusz Kia responded

Your business is very important to us. Thank you so much for the review.

October 22, 2019

Super Staff From the moment I call to set up my service, to the moment the folks wash my car after service, each interaction with Lou Fusz service is quick, effic More

by baifam5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lucas Sellers
Feb 24, 2020 -

Lou Fusz Kia responded

Your feedback is very important to us! Thank you so much for taking the time to leave us a review. We value your business and look forward to seeing you at our dealership again soon!

October 22, 2019

The Best In Customer Care After Luna (my green Kia Soul) took another hit, I decided it was best to send her to the dealership's body shop for work after the repairs done from More

by STAZHIAPLEAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam, Tracey,
Feb 24, 2020 -

Lou Fusz Kia responded

Thank you so much! We appreciate you! Thank you for taking the time to leave us a review! We look forward to seeing you again soon.

October 21, 2019

Consistent service level I have does business with Lou Fusz Kia for the past 15 years (that's since 2004) and have always been please with their service department More

by household2040
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Derleth
Feb 24, 2020 -

Lou Fusz Kia responded

Thank you for writing this amazing review for our team! We work incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help.

October 21, 2019

Lou Fusz Service Great!! Everyone is always helpful. This visit was for safety and emissions. I was in and out quickly. My car was waged as well. Great service always More

by WILSON4407
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Stumm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zack Lentz, Kevin Derleth, Nicci Pollard, Lucas Sellers
Feb 24, 2020 -

Lou Fusz Kia responded

Reviews like yours are truly a breath of fresh air! We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you.

October 21, 2019

Great Every time I come to Lou Fusz Kia I do not have a long wait. I am in and out in due time and if you need something done they will let you know More

by chelle2be
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack Lentz, Kevin Derleth
Feb 24, 2020 -

Lou Fusz Kia responded

We strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else.

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