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Lou Fusz Subaru O'Fallon

O'Fallon, MO

4.9
801 Reviews

3480 Highway K

O'Fallon, MO

63368

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Showing 801 reviews

April 27, 2021

I had three different services done on my car recently. Jeff kept me informed of the progress on my car and all the work was completed well. I was pleasantly surprised that all three services were finished More

by mthomas1119
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Frazier
May 11, 2021 -

Lou Fusz Subaru O'Fallon responded

Thanks for your outstanding review! I'm very happy to hear that our team was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you.

April 27, 2021

Brought my Subaru in to get a diagnostic ran on the car. Jeff was very personal-able and willing to help with whatever I needed. He kept me updated with my car as it received work and even help get a loaner More

by andrewo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Frazier
May 11, 2021 -

Lou Fusz Subaru O'Fallon responded

Your review is very important to us. Thank you for taking the time to share your experience with us. If there is anything we can do in the future please let us know. We look forward to seeing you again soon!

April 27, 2021

Very fast and effective team. They didn’t try to talk me into something that was not right for us. Working with them for the past week to find the perfect car that fit my needs at this time. They were not p More

by mpds1028
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Smith (#subarusmith)
May 11, 2021 -

Lou Fusz Subaru O'Fallon responded

Thank you for sharing this great feedback with us. We feel our team is what makes Lou Fusz special. Reviews like yours help us to make sure that we're meeting the needs of our customers and we’re glad to hear that you were pleased with your visit. We look forward to seeing you for your next visit!

April 26, 2021

We bought a Subaru ascent from Randy this weekend, his knowledge of the product was superb, he made buying a car very enjoyable experience. This is the third Subaru that we have purchased from Randy. More

by djbennett
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Page
May 11, 2021 -

Lou Fusz Subaru O'Fallon responded

Thank you for taking the time to write us a great review! We are thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else.

April 23, 2021

Chris was very professional. He was extremely courteous and helpful in the purchase of our new Subaru Outback Limited XT. Went above and beyond in dealing with our issues. Richard was great too. More

by bradalderson2
Recommend Dealer
Yes
Employees Worked With
Richard Lamora, Christopher Smith (#subarusmith)
May 11, 2021 -

Lou Fusz Subaru O'Fallon responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know.

April 20, 2021

I have always hated buying cars - pressure, follow-up phone calls, haggling. Randy Page completely changed all those feelings. He made the experience fun, tension free and delivered on all my requests. More

by M Williams
Recommend Dealer
Yes
Employees Worked With
Randy Page
May 11, 2021 -

Lou Fusz Subaru O'Fallon responded

Your business is very important to us. Thank you so much for the review.

April 13, 2021

We have purchased two vehicles from Lou Fusz Subaru in St. Peter’s and both purchases were by far the easiest and the best experiences we have had. I have purchased a lot of vehicles in my years at many d More

by sjmyers2114
Recommend Dealer
Yes
Employees Worked With
Randy Page
Apr 13, 2021 -

Lou Fusz Subaru O'Fallon responded

Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. If you have any questions, please don't hesitate to reach out to us again.

April 11, 2021

Steve was exceptionally easy to work with. He explained the features of the car we were interested in and the options available. Through the whole transaction we did not experience the typical car salesman More

by Bill
Recommend Dealer
Yes
Employees Worked With
Steve Neely
Apr 13, 2021 -

Lou Fusz Subaru O'Fallon responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!

April 07, 2021

Thanks 😊 a lot. This is one vehicle that I am happy to drive. I would definitely recommend this dealership to anyone if they are looking for a new or used vehicle. Thanks Subaru Staff More

by brendahearn007
Recommend Dealer
Yes
Employees Worked With
Christopher Smith (#subarusmith)
Apr 13, 2021 -

Lou Fusz Subaru O'Fallon responded

Your business is very important to us. Thank you so much for the review.

April 06, 2021

Christopher was exceptionally easy to work with! He’s very knowledgeable, friendly and I would recommend him to be your salesperson. The entire buying process was great. Thanks Chris! More

by ptcoffin
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Iannicola, Christopher Smith (#subarusmith)
Apr 13, 2021 -

Lou Fusz Subaru O'Fallon responded

Thank you for your time and the wonderful review. We value your business!

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