Lou Fusz Subaru O'Fallon

Excellent Customer Service I had been looking for the right vehicle for more than a month, salesman Dave Brunk got me into exactly what I wanted the same day I came in. From fin I had been looking for the right vehicle for more than a month, salesman Dave Brunk got me into exactly what I wanted the same day I came in. From finding the car to the contracts he made it as painless as possible. I definitely recommend and will be back in the future! More

Great Buying Experience I actually had a pleasant experience buying a new car - something I attribute to my sales rep, Dave Blanke. He was very knowledgeable and courteous an I actually had a pleasant experience buying a new car - something I attribute to my sales rep, Dave Blanke. He was very knowledgeable and courteous and presented a positive attitude. I was especially pleased with his follow-up assistance. I hadn't purchased a car in 16 years, so I needed a lot of help with new safety and entertainment technology. More

Great Buying Experience Ask for Randy Page. He will get you exactly what you want and give you a great price. No pressure salesmanship at its finest. Highly recommend. Ask for Randy Page. He will get you exactly what you want and give you a great price. No pressure salesmanship at its finest. Highly recommend. More

Buying my new Subaru WRX ... all good! I wanted a rather rare (limited to 500 total) new 2020 Subaru WRX series.White. Lou Fusz had none in their possession, but Dave Blanke found one at I wanted a rather rare (limited to 500 total) new 2020 Subaru WRX series.White. Lou Fusz had none in their possession, but Dave Blanke found one at another dealer .. and was persistent in arranging the trade, and delivering the car that I wanted. Dave stayed in touch with me via phone and email over a period of weeks to make this happen, and a seamless and positive experience for me. Dave and the Lou Fusz dealership were a pleasure to deal with .. and their accommodations are clean and comfortable with a nice assortment of snacks, and plenty of fresh coffee. Couldn't ask for more. More

One of the Best I want to start this review off by saying we did not purchase a car here. Not because of anything to do with the company or Dave Blanke, our salesmen. I want to start this review off by saying we did not purchase a car here. Not because of anything to do with the company or Dave Blanke, our salesmen. We simply decided to go a different route. With that being said, Dave was one of the best salesmen I have worked with. Not only was he very polite and knowledgeable of his cars, he was excited to tell you about them. His pleasant friendly demeanor and non-pushy attitude was a refreshing change to what I am use to in car shopping. If there was a question he did not know the answer to, which was only one, he said he would find out and actually delivered the answer later. I typically hear, "I don't know. I've never been asked that," and stop there or "I'm not sure I'll find out," and they never do. If you are looking for a new Subaru in the St. Peters, MO area, Dave is the guy to see. More

Great Experience Steve Neely was our sales rep. There was a little miscommunication between the internet sales department and the floor (internet sales department was Steve Neely was our sales rep. There was a little miscommunication between the internet sales department and the floor (internet sales department was wonderful), but due to that miscommunication we ended up having to wait quite a while. Completely understandable given the COVID-19 situation and the newness of how the dealer has had to adapt. Another sales rep ended up driving the keys for a car in so we could drive it, which showed good dedication on their part. Overall we bought another vehicle than what we'd originally came in for. Took quite a while but we were very pleased with everything. Steve was good at communicating, didn't waste our time showing us things we didn't want/couldn't afford, and got us on our way as quick as he could. More

Exceptional experience I purchased a 2020 Subaru Ascent this past weekend. Chad Courtney was the absolute best salesperson we have ever dealt with. He was extremely knowledg I purchased a 2020 Subaru Ascent this past weekend. Chad Courtney was the absolute best salesperson we have ever dealt with. He was extremely knowledgeable, personable, and ensured I purchased the vehicle that best fit my needs. I would highly recommend Lou Fusz and Chad to anyone in the market for a new vehicle. We received exceptional service! Thank you! More

Very quick and helpful! Juan gave me excellent customer service. He was very helpful and quick with me getting my car. I would recommend anyone who is looking to buy a car to Juan gave me excellent customer service. He was very helpful and quick with me getting my car. I would recommend anyone who is looking to buy a car to come here and get one! More

My sales rep, Steve Neely, made the process easy and helped reduce my stress. Buying a new car while wearing a mask was a bit strange. helped reduce my stress. Buying a new car while wearing a mask was a bit strange. More

Great experience Had a great experience purchasing my new car. Steve Neely was extremely knowledgable, helpful and patient. Car buying is usually nerve racking, howe Had a great experience purchasing my new car. Steve Neely was extremely knowledgable, helpful and patient. Car buying is usually nerve racking, however, this purchase was not. Go see Steve and buy a Subaru! you wont be disappointed More