Lou Fusz Subaru O'Fallon

First Subaru! No pressure here. It was actually an enjoyable experience. Our sales representative was great to work with and was very helpful. His knowledge of all No pressure here. It was actually an enjoyable experience. Our sales representative was great to work with and was very helpful. His knowledge of all the options and the cars operation was impressive. One of the best new car experiences i've had. My wife really enjoys her new Forester and says its a pleasure to drive, it must be because she never lets me drive it. Thanks to Dave Brunk our Salesman at Lou Fuz, St. Peters. More

The Way a Car Buying Experience SHOULD be! My wife and I went in to this dealer the other evening, to look at a vehicle. Ready to purchase, but not sure if we wanted the particular vehicle(Sub My wife and I went in to this dealer the other evening, to look at a vehicle. Ready to purchase, but not sure if we wanted the particular vehicle(Subaru Crosstrek). Like most people, we have had plenty of bad 'dealer' experiences, high pressure sales, attempts to upsell, manipulative sales tactics, etc....over the years. This was a completely different experience. Steve Miller was friendly and relaxed. He spent time showing us available options on the vehicle of interest, teaching us about the product. There wasn't any emphasis on trying to get us to go with more expensive options, it was more asking what we did or didn't like and lifestyle questions. Truly, matching our requirements and wishes to the product. After looking at floor model, Steve pulled one around for a test drive. Suprisingly, it was NOT the loaded out model on the lot, but exactly optioned as we discussed. During the test drive, Steve talked about the differences between what we were driving and the 'missing' options. But, this was fine by me. His job is to sell cars, but more importantly, it was done in a friendly and educational manner on the product offerings. Focus on helping me decide what I truly wanted. Wife and I ended up purchasing the vehicle we test drove. The 'Finance Guy' Richard was also fantastic, rounding out the whole Sales Experience. I am sure anyone who has bought cars, knows 'the finance guy', the one trying to sell all of the maintenance packages, paint protections plans, etc.....Again, NOT Richard. Richard was great, in that there wasn't any of the high pressure or manipulation. Educate on all of the available product offerings/plans, let me, the customer make my informed decision. If I declined an item, the sales pitch was done and the process moved on. Overall, these two guys performed a sale as I feel it should be. They showed the product/options/plans, answered all my questions, and then let me make my decision. No games, no hassle. I intend to return in the future to do more business. Also, will be sending family and friends here to Steve. More

Buying our 2020 Ascent We came back to Steve Neely at Lou Fusz Subaru St. Peters because we bought our previous Subaru from him. Steve impressed us with his no pressure sty We came back to Steve Neely at Lou Fusz Subaru St. Peters because we bought our previous Subaru from him. Steve impressed us with his no pressure style of salesmanship and we were very satisfied with our first experience. More

Excellent service Very friendly, kind, and considerate staff. The waiting area is very nice and accommodating. I feel that my business is appreciated, and any questio Very friendly, kind, and considerate staff. The waiting area is very nice and accommodating. I feel that my business is appreciated, and any questions I have are welcome. More

Best Car Shopping Ever! From the first email reply to my query about our trade in to the moment we drove away with our new Subaru, we were very pleasantly surprised. The bes From the first email reply to my query about our trade in to the moment we drove away with our new Subaru, we were very pleasantly surprised. The best dealership we've had the pleasure of working with, and this isn't our first time around the block. Would highly recommend that you try them and ask for Dave Brunk. He's very thorough while still making it a pleasure. More

First Subaru purchase My husband and I purchased a 2019 Outback. This is our first experience with Subaru. I love my new Outback and can't wait for it to snow! Juan Goza My husband and I purchased a 2019 Outback. This is our first experience with Subaru. I love my new Outback and can't wait for it to snow! Juan Gozalo was our sales person. He provided a pleasant and hassle-free buying experience for us. Juan is very knowledgeable and explained everything in detail. He has followed up with us via phone and email to ensure we have all of our questions answered. My husband has already decided that his next vehicle will be the Subaru Ascent. We will definitely be purchasing again from Juan. More

Local Subaru Dealership Purchased our Outback from Lou Fusz. We had been car shopping and decided to test drive a Subaru and walked in. Steve Neely greeted us and worked ho Purchased our Outback from Lou Fusz. We had been car shopping and decided to test drive a Subaru and walked in. Steve Neely greeted us and worked hours with us to assure we were getting the car for our needs. The car buying experience can be daunting today; but Steve Neely's knowledge,helpfulness and friendliness made our experience superb. More

Very Poor Dealings Our salesperson, Dave Brunk, was very nice and knowledgeable. He showed us specifically the cars I asked about and did not pressure to look at others Our salesperson, Dave Brunk, was very nice and knowledgeable. He showed us specifically the cars I asked about and did not pressure to look at others or to go over our budget. We agreed on a car and a price and I put down $500. They knew I was waiting on an insurance settlement, yet Dave called and told me that if I couldn't come buy the car immediately, they were going to sell it to someone else. I told him when I would have the settlement and be able to come, but he said that his manager would not allow it. Sounds like, in spite of the "sold" sign, another sales person sold it on Brunk's day off and he and I got the short end of that deal. I still need a car but will not buy from this dealership. More

Bought a new Legacy Dave Blanke was a pleasure to work with in purchasing a new Legacy. Dave was very knowledgeable on the vehicle and was patient and not pushy throughou Dave Blanke was a pleasure to work with in purchasing a new Legacy. Dave was very knowledgeable on the vehicle and was patient and not pushy throughout the purchase process. He even retrieved my employee badge that was left in the vehicle I traded in. More