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Lou Fusz Subaru O'Fallon

O'Fallon, MO

4.9
801 Reviews

3480 Highway K

O'Fallon, MO

63368

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Showing 801 reviews

March 09, 2019

Randy hooked us up! My wife and I went for service and left with a 2019 outback 2.5i and we love it We didnt think it would be possible to upgrade and save money at the More

by rumbachef
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Sinner, Jeff Frazier, Landon Bigogno, Mick Durr, Randy Page, Tony Iannicola
March 07, 2019

Quick and easy purchase! The overall process with test drive and completed purchase was quick and easy. All completed in just two hours. Salesman was extremely personable. Gre More

by ajones.soka
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Iannicola, Steven Miller
March 01, 2019

Oil, filter, tire rotation Needed routine maintenance - oil, filter, tire rotation. Got me in a few minutes early, explained everything thoroughly, got me out quickly. Friendl More

by dliefer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Landon Bigogno
February 27, 2019

Subaru Satisfaction Every time I need something done I know the guys are professional, courteous and prompt. I bought 4 tires and I know I got quality More

by dana3pelletier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Frazier, Landon Bigogno
February 27, 2019

Great experience Matt & Jeff in service were so helpful. They went out of their way to make sure I was happy with the service done on my car. More

by KIMHAMMOND1960
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Frazier, Mick Durr
February 26, 2019

First service Staff was friendly and answered any questions we had. Service was fast. Lounge area comfortable with snacks and water and coffee at no charge. Thanks More

by ttr_beckett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember service mans name, Dave Brunk
Feb 20, 2020 -

Lou Fusz Subaru O'Fallon responded

We appreciate you taking the time to leave us a review. We value your business and look forward to helping you again in the future.

February 25, 2019

Regularly scheduled service Matt Woodson is a jewel! Courteous, informative & careful to explain the costs of any service &/or parts before anything is done. He is definitely v More

by mindovermarketng
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Matt Woodson
Feb 20, 2020 -

Lou Fusz Subaru O'Fallon responded

You are the best! Thank you so much for taking the time to leave us a review. We value your business and look forward to serving you again soon.

February 25, 2019

New car purchase My sales person was very helpful and listened to what I needed in my new Outback. Delivery time was very reasonable. An enjoyable experience overall. More

by vicki-holliday
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Iannicola, Steven Miller
Feb 20, 2020 -

Lou Fusz Subaru O'Fallon responded

Thank you for your review! We appreciate you and look forward to serving you again soon!

February 22, 2019

Sensor replacement Luv Lou fusz subbie!!! They take great care of my car and try to save my wallet by catching stuff long before it becomes a problem!!! More

by MPELLERITO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Frazier, Landon Bigogno, Mick Durr
Feb 20, 2020 -

Lou Fusz Subaru O'Fallon responded

We appreciate your business! Thank you so much for the high rating!

February 20, 2019

BATTERY exceptional , every thing and everyone was exceptional!! I liked the time spent explaining the cause and effect of my reason for being there. THANK More

by MEHIGGINS41
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Frazier, Mick Durr
Feb 20, 2020 -

Lou Fusz Subaru O'Fallon responded

Your review is very important to us. Thank you for taking the time to share your experience with us. If there is anything we can do in the future please let us know. We look forward to seeing you again soon!

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