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Lou Fusz Subaru St. Peters - Service Center

St. Peters, MO

4.8
265 Reviews

265 Reviews of Lou Fusz Subaru St. Peters - Service Center

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September 13, 2022

Very loyal dealership to its customers. Recent visit with my 2005 Subaru Baja posed a hard problem to solve. Jason was especially helpful and stayed with it until it was solved. I have purc More

by Bigjdee48
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Jason, Dylan
Sep 15, 2022 -

Lou Fusz Subaru St. Peters responded

Thank you for sharing your experience in our store. We are happy to give you the best experience possible and we hope to see you in our store again!

April 17, 2022

I took my 2022 Forrester to my dealership, Lou Fusz - St Peters. I can't say enough good things about their service depth. Luke greeted me when I got there. He listened to my concern with interest. H More

by kcop9392
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Luke
Apr 18, 2022 -

Lou Fusz Subaru St. Peters responded

Thank you for leaving such a kind review. We appreciate you as our customer and we look forward to seeing you again!

January 04, 2022

I always get friendly good service at this local Subaru dealer. Fast and complete. Thanks guys! More

by Jim Jr.
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
John Harman
Jan 10, 2022 -

Lou Fusz Subaru St. Peters responded

We appreciate you taking the time to leave us a review! We are happy to be your dealership of choice and we look forward to seeing you again!

October 19, 2021

The entire process from booking appointment to picking up car was perfect. Booked online, car was done earlier than expected and all was good. Sadly I am unable to remember name of Advisor and paperwork is More

by Reynoldscma
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Juan Gozalo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2021 -

Lou Fusz Subaru St. Peters responded

Thank you! We appreciate you, and we are happy to hear about your great experience! We hope to see you again!

October 08, 2021

Stellar customer experience! Again and again. From sales to parts to service, L-F Subaru of St. Peter’s gets it right every time. Which is why we purchase 4 Subarus—and counting—over 20 years from t More

by Gavornik
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Liz Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Neely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luke Weir, Service, 5-Stars
Oct 11, 2021 -

Lou Fusz Subaru St. Peters responded

We appreciate you, Pete! Thank you for your kind words, and we always look forward to seeing you in our store again!

September 05, 2021

I recently bought a Subaru, and was working with Randy in the process. It was my first time buying new car and he was so helpful! He is very informative, patient, and kind which made me feel even happier abo More

by Bre S.
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Randy Page
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2021 -

Lou Fusz Subaru St. Peters responded

Bre, thank you for your kind review! We appreciate your recommendation and we look forward to seeing you in the future!

August 26, 2021

My service rep, John, was friendly and professional. Service was completed within an hour. I will return to St Peters Subaru for service. More

by Jaburl
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Only worked with John in the Service department.
Aug 30, 2021 -

Lou Fusz Subaru St. Peters responded

Thank you for choosing Lou Fusz. We value you as our customer and we are excited to work with you again!

June 24, 2021

The dealership has done a great job turning things around. I really appreciate them taking the time to hear me out. 1st - 4th gear needed to be replaced in my transmission and I am glad that they caug More

by Brandon.hampshire
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Nathan Pitchford
1.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Warner
1.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Graf
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff in service
May 27, 2021

it was so nice to see friendly faces when i come in and have service done on my outback . i thank all the service people who work on my outback GREAT JOB!!!!! keep up the good work and service Ricky More

by stlrickvsmo
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Frazier, Jason Broeker
Jun 04, 2021 -

Lou Fusz Subaru St. Peters responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road.

April 27, 2021

Brought my Subaru in to get a diagnostic ran on the car. Jeff was very personal-able and willing to help with whatever I needed. He kept me updated with my car as it received work and even help get a loaner More

by andrewo
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Frazier
May 11, 2021 -

Lou Fusz Subaru St. Peters responded

Your review is very important to us. Thank you for taking the time to share your experience with us. If there is anything we can do in the future please let us know. We look forward to seeing you again soon!

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