Lou Sobh Kia of Brunswick

Miracles do happen!! I recently had a HUGE health issue which turned my life & finances upside down. Things were getting pretty rough to say the least. I was not feeling t I recently had a HUGE health issue which turned my life & finances upside down. Things were getting pretty rough to say the least. I was not feeling too optimistic about getting out of my existing car payment to help me save some money but I knew I needed to make some major changes in my budget. I have always been treated extremely well at Mike Murphy KIA, so when I was ready to change my vehicle situation, I went straight to them for help. I enjoy doing business with this bunch of people. They are AWESOME to say the least. I met briefly with Mike Murphy, Jr. yesterday and he heard my situation but gave me hope and assurance that their dealership would take good care of me. I was asked to return this morning and talk to them. My salesman, Karl Thomas had helped me with a purchase 4 years ago and he actually helped me again today!! He is so friendly, genuine and honest. He tells it like it is. No silly game playing. He took me to see Joshua Kato who did the initial paperwork and showed me my new vehicle. He was so pleasant and gave a personal testimony of how he loves his car (which is the same make & model). Afterward I was sent for the final details to be sealed up with Eric Cabrera. He was extremely efficient and explained all the details. Such nice customer service. I was totally finished within 2 & a half hours & I was stunned!! These guys know their stuff and totally took care of all my needs. I am now in a beautiful & upgraded brand new KIA Rio, my payments were lowered and I am as happy as can be!! On a side note, I mentioned that I am seeking more work to fill in the gaps and Mr. Chase Rogers came over with a phone number for me to call an affiliate of his. Now, this is what "community" means. Wow!! Thank you Mike Murphy KIA. Miracles do happen!! More

Trouble with past financing I bought another car and found that the financing wasn't going to work out for this deal. I called and talked to Eric and he set us up with an appoint I bought another car and found that the financing wasn't going to work out for this deal. I called and talked to Eric and he set us up with an appointment that day. Between him, Chase and Karl and of course, Mr. Mike Murphy, I was able to purchase a new Kia and they were able to take the Nissan rogue back, which was the problem. It was a lengthy process but they all worked together to give us a real good offer and made it possible for us to have a new car with payments that we could afford. I highly recommend this dealership plus those men responsible for this deal. More

All around wonderful service! Amanda was an amazing sales rep. We couldn’t have asked for better service. She made the whole process so easy! Thanks again for your hard work! Amanda was an amazing sales rep. We couldn’t have asked for better service. She made the whole process so easy! Thanks again for your hard work! More

Great People I always get treated great when I go there. To me they are more than a business. They are like an extended family. They treat me really well. Always I always get treated great when I go there. To me they are more than a business. They are like an extended family. They treat me really well. Always nice and courteous. They explain things so that you nunderstand what is or maybe going on. They all have a great sense of humor. Which I greatly appreciate very much. That is what makes me feel more at home. More

Thank you Mike I was upside down in my car and explained my situation- they got me in 2019 Forte and got me a 100k mile bumper to bumper and a maintenance package- I was upside down in my car and explained my situation- they got me in 2019 Forte and got me a 100k mile bumper to bumper and a maintenance package- when you go, ask for Kato he is an awesome salesman and Eric the finance man and Karl the floor manager- they made everything painless- tell em Brian Elliott sent ya More

Overall Service As all of us know when you go into a dealership you get a hungry salesman that will lie and tell you all these things they are going to do and they ca As all of us know when you go into a dealership you get a hungry salesman that will lie and tell you all these things they are going to do and they can not perform. Well I am here to let everyone know that I made a phone call to Kenny on 08/22/2019 I did as he requested and the ball rolled from that point on. The entire staff was very helpful and did not stop until I had an approved loan. This is the most upfront dealership and exceptional knowledge of there product and customer service is the best I have had since leaving California in 2004. You have gain my business forever. Sincerely Lorraine More

GREAT , HELPFUL ,VERY FRIENDLY STAFF I HAD GONE TO ANOTHER DEALERSHIP OUT OF TOWN . AND A FAMILY MEMBER SAIDTRY THE KIA PLACE THEY ARE ALWAYS ON RADIO SO I APPLIED ON LINE AND THEY I HAD GONE TO ANOTHER DEALERSHIP OUT OF TOWN . AND A FAMILY MEMBER SAIDTRY THE KIA PLACE THEY ARE ALWAYS ON RADIO SO I APPLIED ON LINE AND THEY IMMEDIATELY WENT TO WORK ON MY APPLICATION. SCOTT CALLED ME SEVERAL TIMES AND GOT ME APPROVED WITH EVEN A BETTER OFFER . I WAS SO EXCITED ON ALL THE SERVICE I GOT THE TEAM DID A GREAT JOB MADE ME REAL HAPPY THANKS MARC, KARL.ERIC AND SCOTT FOR ALL THE HARD WORK AND THE BEST CUSTOMER SERVICE THEY GAVE TO ME More

a wonderful and pleasant experience. A wonderful person with much knowledge and expertise. Explained the contract and other paperwork which was easy to understand. Personnel was friend A wonderful person with much knowledge and expertise. Explained the contract and other paperwork which was easy to understand. Personnel was friendly and the atmosphere was comfortable. More

Happy customer Great experience love my new rio everyone was very friendly and we got a really great deal! would highly recommend them for all your car buying needs Great experience love my new rio everyone was very friendly and we got a really great deal! would highly recommend them for all your car buying needs More

Great service dept. I have friends that say this is a great dealership and they especially love the service dept. spot on work they’re mechanics are great! I have friends that say this is a great dealership and they especially love the service dept. spot on work they’re mechanics are great! More