Lou Sobh Kia of Brunswick

No contact, no call back, STILL NO TITLE! I'm sorry it has come to this but you leave me no choice. No one will take my phone calls anymore. Angie, Trey and Clyde, still waiting for that call I'm sorry it has come to this but you leave me no choice. No one will take my phone calls anymore. Angie, Trey and Clyde, still waiting for that call back. I leased my car in 2012 and was extremely happy. Kept my car in mint condition and then when my lease was up, came back to Mike Murphy KIA to purchase the car. Waited. And waited. Eventually ended up leaving because "they were still printing off the documents" turned out to be them printing off another person's documents. That's fine, it was the weekend, only one finance person there. Did I mention I lived 6 hours away and the Kia dealership where I lived didn't want to honor my 0$ purchase option stated on my lease agreement which is what brought me back to Mike Murphy to start with? Got my car tags, new bill of sale and off I went. Curiously, never received anything from Kia about paying my first payment. Called up Kia, can't get a hold of Trey, Angie or Clyde. "They're with a client right now" or "They'll call you back in a few minutes". Then the kicker, KMF sent me a bill for the disposition fee. Disposition fees are the fine you pay when you just return your leased car. Called up KMF, Mike Murphy KIA never sent in my Bill of Sale. Okay, I'll do their job for them and send in my paperwork. It must be a theme because a week later, another statement saying I still needed to pay it. Tried calling Trey, Angie or Clyde but no one wanted to answer or call me back. Called up KMF AGAIN, they never received my fax yada yada emailed it in, boom. Confirmation that I did indeed purchase my car and they took the fee off my name. As time went along, had to get my tag transferred from having been leased to being purchased. Drove down to the DMV (and visited family, have to make the most of these 6 hour trips) and lo and behold...the title hasn't been released. Trey, Angie or Clyde, any help? Still nope. Called a lovely lady and she assured me that KIA would pay for the fees for the title not being released and having to get a 2nd temporary tag. Welp, my 2nd temporary tag is about to expire and the title is still not released. Trey, Angie, Clyde, Why me? The sooner you help me solve this problem, the sooner I'll stop calling and calling and calling. This all started March 17. It is now May 19. It should not take 2 months, multiple phone calls and rotten reviews to get stuff done. Will you pay for my rental when my last temporary tag expires in 3 days? Next step, the BBB. Again, hate to do it but you literally leave me no other option. More

Best Car Buying Experience Ever!!!!! My recent purchase from Mike Murphy Kia has been my best car buying experience by far! Ever! Before going to Mike Murphy Kia, I stopped into one of My recent purchase from Mike Murphy Kia has been my best car buying experience by far! Ever! Before going to Mike Murphy Kia, I stopped into one of the other local dealers who I felt was too pushy and pretty much insisted I was signing papers before I left. Also, the interest rate this dealer offered me was high but they made it sound like that was a good interest rate for my credit. They also would not budge off the asking price because "the car was already marked down to the lowest price." I left there feeling like I would just have to accept high interest rates and that I had no room to negotiate because of my credit. I decided to stop by Mike Murphy just to look but was expecting the same song and dance that I received from the other dealer. Melissa Krauss with sales met me outside and was easy to work with and I never felt pressured to buy a car. I looked at several cars and Melissa and the finance dept. worked hard to put me in my favorite car and still keep me in the price range I needed to be in. And they BEAT the interest rate the other dealer offered me by 3.2%! They never made me feel like my credit was not good enough. I felt like a valued customer. Mike Murphy Kia not only gave me a great interest rate but they also negotiated with me on the asking price of the car. For the first time ever I left a car dealership and felt like I truly got a good deal! Craig Berry handled the paper work for the purchase and he never tried to sell me anything "extra" with my loan that I did not need. I will definitely go to Mike Murphy Kia for future purchases and recommend them to everyone! Job well done Mike Murphy Kia!!!!! And did I mention that I love my Sorento! More

PERFECT! If you are looking for a vehicle, Mike Murphy Kia is a MUST! Even if you don't see something you like on their website, swing by! They can get ANYTHIN If you are looking for a vehicle, Mike Murphy Kia is a MUST! Even if you don't see something you like on their website, swing by! They can get ANYTHING! I wasn't sure what I wanted in a new car, but I figured I would stop by and see what they had to offer. I found a 2012 Ford Focus on the lot that I really liked, but it was blue and I was set on getting a black car! After sitting down with Mike Murphy, Angie Niece, and Tre' Dorrity, they pulled up a black 2013 Ford Focus that had just gotten traded in at their Ford lot in Darien. It was PERFECT! Everyone there was knowledgeable and kind. I will never buy a car from anyone but these guys! Mike Murphy Kia is the BEST place to buy a car! More

Kimberly Murphy is GOLDEN I met KImberly Murphy several years ago when I first moved back to Brunswick. I told her then that I wanted a new car, and I would only buy it from he I met KImberly Murphy several years ago when I first moved back to Brunswick. I told her then that I wanted a new car, and I would only buy it from her. That was 2009 & I meant it. I just bought my very first NEW car & she sold it to me! She knows exactly how to turn clients into friends. Her kind of personal service is what builds a strong client base & client loyalty. She is fantastic and an asset to Mike Murphy Kia! More

Super friendly staff! A+ experience Big thanks to Kimberly Murphy for making my car buying experience pleasant & quick. highly recommended dealer! granted i took the first car i test dro Big thanks to Kimberly Murphy for making my car buying experience pleasant & quick. highly recommended dealer! granted i took the first car i test drove, they were all about driving as many models to satisfy my needs. More

i will never go anywhere else to purchase a car I had the greatest experience with Mike Murphy Kia of Brunswick and the employees that I previously mentioned they are the friendliest and knowledgeab I had the greatest experience with Mike Murphy Kia of Brunswick and the employees that I previously mentioned they are the friendliest and knowledgeable people I have ever met. I loved the service and spent a week with them enjoying my new car. they are the best ever I will always send anyone I know to Mike Murphy Kia. they are the best in the business. They all deserve raises. Anytime that I can purchase a car new or used I will go to Mike Murphy Kia of Brunswick even if I move out the state I will always come back to Mike Murphy Kia because I know I can get the best deals ever on any kind of Kia. More

Mike Murphy Kia This is the 2nd car we have purchased at Mike Murphy Kia and will purchase again with them when the time comes. Very friendly, courteous and respectf This is the 2nd car we have purchased at Mike Murphy Kia and will purchase again with them when the time comes. Very friendly, courteous and respectful. Marie and Robert Bennettt (purchasers) More

Best experience!!! I walked in just looking, they all greeted me with smiles. They got the price I wanted and car I wanted it was the best experience I have ever had. Th I walked in just looking, they all greeted me with smiles. They got the price I wanted and car I wanted it was the best experience I have ever had. Thank you Tre Dorrity, Mike Murphy jr., and Chris Sadowski! You will have me as a lifetime customer! More

great services The service was great, they were all so very friendly and work well together to help me buy a new Kia Soul. I know that I will be telling my friend to The service was great, they were all so very friendly and work well together to help me buy a new Kia Soul. I know that I will be telling my friend to go to Mike Murphy when they are ready for a new car. More

Great experience The team at mike Murphy Kia was extremely helpful and did whatever they could to work with my financial range to get me the car that I wanted. They ca The team at mike Murphy Kia was extremely helpful and did whatever they could to work with my financial range to get me the car that I wanted. They called every source they had to get me the best interest rate on my loan and got my ideal car within a price range that I wanted to pay per month for the loan. They were extremely friendly, prompt to follow up later in the week and got me the perfect vehicle. More