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Lou Sobh Kia of Newnan - Service Center

Newnan, GA

4.7
106 Reviews
Call Service Center (678) 737-2035

106 Reviews of Lou Sobh Kia of Newnan - Service Center

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July 16, 2025

They are not good at communication - unprofessional & slow. This was a 2nd chance I was giving them. Not going back More

by CRCAMP0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Roger Campbell
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 16, 2025 -

Lou Sobh Kia of Newnan responded

We’re very sorry to hear about your experience and truly regret that we didn’t meet your expectations, especially after giving us another chance. Your feedback is important, and we take it seriously. If you’re open to it, we’d appreciate the opportunity to speak with you and learn more so we can improve. Mohamed Elkhattabi: melkhattabi@Lousobhkianewnan.com

July 15, 2025

Clean and convenient, professional great atmosphere everyone is friendly. Waiting area is comfortable and accessible More

by canterchad1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tameka Jones
Report | Print
Jul 16, 2025 -

Lou Sobh Kia of Newnan responded

Thank you! We're delighted that you enjoyed the clean and friendly atmosphere and found the waiting area comfortable. We appreciate your kind words and look forward to seeing you again!

July 12, 2025

The staff were friendly and knowledgeable. Services performed in a timely manner. The car was washed. More

by macorley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tameka Jones, Nokomis Croney
Report | Print
Jul 14, 2025 -

Lou Sobh Kia of Newnan responded

Thank you! We're glad our friendly and knowledgeable staff provided timely service—and that you appreciated the car wash. Hope to see you again soon!

July 11, 2025

This dealership was nice and clean. The staff was awesome , friendly and attentive. My overall experience was excellent. More

by karlalewis44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giulianna Villagomez, Tameka Jones
Report | Print
Jul 11, 2025 -

Lou Sobh Kia of Newnan responded

Thank you so much! We're glad you had an excellent experience and that our team made you feel welcome. We appreciate your kind words and hope to see you again soon!

July 10, 2025

They refuse to honor an issue that's been on my kia for years. Their sister company in Cumming was the first to document a problem and promised that "Kia corporate is aware of the issue, just wait for a re More

by terra.fals21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Giulianna Villagomez, Tameka Jones
Report | Print
July 10, 2025

They promise you things and dont deliver. On the surface they seem great, but are crooks indeed. My salesman was great though. More

by Mzmeche
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sean Culmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Moore
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mohamed Elkhattabi
Report | Print
Jul 11, 2025 -

Lou Sobh Kia of Newnan responded

Thank you for your feedback. We're glad to hear you had a positive experience with your salesperson, but we're very sorry to learn that the rest of your experience fell short. We want the opportunity to understand what happened and work toward making it right. Please reach out to us directly—we’re here to help. Mohamed Elkhattabi: melkhattabi@Lousobhkianewnan.com

July 05, 2025

Always following Kia's strict rules and guidelines to assure that I'm getting my needs met on a timely manner. More

by SHARONREESE86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tameka Jones
Report | Print
Jul 07, 2025 -

Lou Sobh Kia of Newnan responded

Thank you! We’re committed to following Kia’s standards to make sure your needs are met promptly and accurately. We appreciate your trust!

July 03, 2025

I was met with exception service. From the moment I arrived! I will only use this kia! More

by jt062913
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giulianna Villagomez, Tameka Jones
Report | Print
Jul 03, 2025 -

Lou Sobh Kia of Newnan responded

Thank you! We're honored by your loyalty and thrilled to hear you had an exceptional experience from start to finish!

July 01, 2025

It was a pleasure to come in on a Saturday morning and get my oil change . More

by Trellis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giulianna Villagomez, Tameka Jones
Report | Print
Jul 01, 2025 -

Lou Sobh Kia of Newnan responded

Thank you! We're glad we could make your Saturday morning a smooth one. We appreciate you coming in!

June 26, 2025

This is a Great dealership . They are Fast and effective . They Have Great customer service! More

by deyja_melson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tameka Jones
Report | Print
Jun 26, 2025 -

Lou Sobh Kia of Newnan responded

Thank you for the wonderful review! We're so glad you had a great experience with our team. Fast, effective service and top-notch customer care are what we strive for every day!

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