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Lou Sobh Kia of Newnan - Service Center

Newnan, GA

4.7
106 Reviews
Call Service Center (678) 737-2035

106 Reviews of Lou Sobh Kia of Newnan - Service Center

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May 17, 2025

Part that was not broken was when I picked the car up. Service tech was reluctant to fix it but finally agreed. Tameka was great! More

by deschenm
Recommend Dealer
Yes
Employees Worked With
Tameka Jones, Tameka Jones
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May 15, 2025

Visited Lou Sobh KIA in Newnan, and their customer service is TOP TIER. They say the atmosphere of any business begins with who's in "charge," and I must say seeing the General Manager ( Quinten Ja More

by Ms.V
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Quinten Jackson, Giulianna Villagomez, Tameka Jones
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May 15, 2025 -

Lou Sobh Kia of Newnan responded

Thank you so much for your kind words and for taking the time to share your experience at Lou Sobh KIA of Newnan! We're thrilled to hear that our team, across every department, left such a positive impression on you. You're absolutely right: a great atmosphere starts at the top, and we're lucky to have a leader like Quinten Jackson who leads by example and fosters a culture of professionalism, respect, and genuine care. It’s incredibly rewarding to hear that this was reflected throughout your visit. Your recommendation means the world to us, especially as we head into a busy season like Memorial Day. Whether it's for a first-time buyer or a proud graduate, we're here to help make the car buying experience smooth, respectful, and memorable. Thanks again, we hope to see you or your friends and family again soon!

May 15, 2025

Excellent service experience at this new Kia dealership. I will definitely return for future service needs on my Kia Sportage. More

by neva.allen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Kelly
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May 14, 2025

Great customer service! the staff is very nice and friendly,and the techs were very knowledgeable More

by rickywilliams15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giulianna Villagomez, Tameka Jones
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May 14, 2025

Great people and service… I drive to the dealership from Atlanta passing a Kia dealership in my neighborhood to get to the Salesman Sean and the management team to the newnan dealership More

by tyrngts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Lymon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Quinten Jackson, Sandra Speller, Mohamed Elkhattabi, Giulianna Villagomez, Tameka Jones
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May 13, 2025

Great services, nice people and clean dealership. I will return back for more services on more vehicle More

by charnise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giulianna Villagomez, Tameka Jones
Report | Print
May 13, 2025

Service was excellent and fast. I got my vehicle back from a recall in 1 day when that was supposed to take 2-3 days. More

by Jordan Stuckenschneider
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tameka Jones
Report | Print
May 13, 2025 -

Lou Sobh Kia of Newnan responded

Thank you for allowing our service team to make your experience amazing!

May 12, 2025

The customer service from all employees involved was no less than great, awesome and friendly. More

by sadderley13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giulianna Villagomez, Tameka Jones
Report | Print
May 13, 2025 -

Lou Sobh Kia of Newnan responded

We appreciate your kind words.

May 12, 2025

My experience at Kia was nothing less than stellar. From the associate who met me at the service door to the car in which all involved expressed to me in my car situation was above and beyond. I highly More

by chucklovesdeb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Culmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tameka Jones
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May 12, 2025 -

Lou Sobh Kia of Newnan responded

Thank you so much for your kind words. We are always glad to assist to serve. Again, thank you and we are here for all of your vehicle needs.

May 10, 2025

Everyone very nice and knowledgeable. Very convenient. Willing to help. Didn't like being pressured to use high rate financing to get a $3k discount on the car. That's my big regret. No o More

by robinvcook
Recommend Dealer
Yes
Employees Worked With
Ethan, Tom, and Quentin
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May 12, 2025 -

Lou Sobh Kia of Newnan responded

Thank you for your kind words about our team and the convenience of your experience. We're glad to hear that you found our staff helpful and knowledgeable. That said, we’re truly sorry to hear about your concerns regarding the financing process. We understand how frustrating it can feel to be put in a position where choosing certain terms is tied to receiving a discount. Our goal is always to be transparent and respectful throughout the buying experience, and we regret that this part of the process left you with any regret. Your feedback is invaluable, and we’ll be reviewing it with our finance team to ensure that we’re communicating all options clearly and helping customers make choices they feel confident in.

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