Hendrick GMC
Columbia, SC
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The young lady that worked in my car I think her name was Pharsha one of the best mechanics amazing communication. She’s just wonderful. When I need service again I only want to use her as a mechanic. She de Pharsha one of the best mechanics amazing communication. She’s just wonderful. When I need service again I only want to use her as a mechanic. She deserves five stars. Thank you for your time. More
I have used the Love Dealership service for my oil change and full service check for 7 years ever since I purchased my new vehicle. I was always pleased with the service which included a complementary tire r and full service check for 7 years ever since I purchased my new vehicle. I was always pleased with the service which included a complementary tire rotation. Hendrix service department Service Technician Eric Spath was very accommodating and delivered the service I expected and I received very good care under his watch. Thank you Eric for the compliment. I would like routine service to take less time than it did, but I was able to complete some errands by securing a ride that happened to be available at the time. More
I purchased this vehicle 100% online. Sales was pretty good, but the people in finance/paperwork department were very poor at executing their job. From first contact to delivery took alm Sales was pretty good, but the people in finance/paperwork department were very poor at executing their job. From first contact to delivery took almost 4 weeks. Getting people to send me information/paperwork was a tremendous challenge. I took delivery of my car on Monday and I had to ask for someone at the dealership to send me the vehicle paperwork (bill of sale/temp tag/etc). The whole process took way too long and communication was close to nonexistent. I would recommend an audit of online sales process within this dealership to make sure employees understand that money is also made online and will be an expanding business in the future. More
Received a warm welcome, Service rep took care of my vehicle needs in timely fashion. Dealership needs to extend hours of operation to earlier times M-F , along with Saturdays. vehicle needs in timely fashion. Dealership needs to extend hours of operation to earlier times M-F , along with Saturdays. More
Recently changed ownership - pricing for services have gone up exponentially since the take over. Will be looking at other options for future service gone up exponentially since the take over. Will be looking at other options for future service More
Had a fantastic experience trading in my old car and buying a (new to me) car! Craig Willis is a fantastic salesperson. The process was quick and painless. I’ve had many services done here as well and t buying a (new to me) car! Craig Willis is a fantastic salesperson. The process was quick and painless. I’ve had many services done here as well and the service advisors & technicians are great, too. A++! More

