Low Book Sales

Last year, I purchased a vehicle from Low Book Sales in Salt Lake City under the belief that it was a clean title, structurally sound car. I was told it had no frame issues and was sold it at full market v Salt Lake City under the belief that it was a clean title, structurally sound car. I was told it had no frame issues and was sold it at full market value. It also came with a dealer warranty — so it was not an “as-is” sale. After the sale, I discovered the car had serious frame damage, including a tac-welded frame that would have failed a Utah state inspection. No disclosure of salvage or structural damage was ever made at the time of purchase. In reviewing the paperwork, I found multiple red flags, including: • Backdated documents created well after the sale. • A forged “Notice of Salvage” form (TC-814) with my signature and a date that precedes the actual document creation date (confirmed by PDF metadata). • Coercive sales tactics, including being pressured to sign documents with missing or misrepresented disclosures. • At least one signature on an official document was not mine and appears to be forged. When I confronted the dealership and presented proof, I was told they “didn’t do anything illegal” because they hadn’t “meant to send” me the fraudulent salvage disclosure — which they clearly created after the sale in an attempt to cover their tracks. To make matters worse, after refusing to help, their Chief Operating Officer viewed my LinkedIn profile, yet offered no communication or resolution. ⸻ Actions Taken: • Complaints have been submitted to: • Utah Division of Consumer Protection • Utah DMV Enforcement • Federal Trade Commission (FTC) • Better Business Bureau • A small claims lawsuit is being filed. • All documentation, inspection records, and forged paperwork have been archived. ⸻ Why This Matters: If this happened to me, it may have happened to others. I encourage anyone who purchased a car from Low Book Sales to review your paperwork carefully and speak up if something doesn’t look right. ⸻ Low Book Sales sold me a misrepresented vehicle, altered legal documents, and refused to take responsibility. This is not how a dealership should do business. More

Blaze was the sales rep who helped me out he was great. I walked in the door. He listened to what I was saying and help me find the truck I was looking for and at a good price. I walked in the door. He listened to what I was saying and help me find the truck I was looking for and at a good price. More

Was greeted shortly after I arrived on the lot and was treated with professionalism. Jamari made this purchase the least stressful vehicle purchase iny life! treated with professionalism. Jamari made this purchase the least stressful vehicle purchase iny life! More

They have a service center to repair your vehicle Even if you didn’t purchase the vehicle from low book sales. I’ve used them to test for admit emissions for the past 17 years and my truck always passes. Th you didn’t purchase the vehicle from low book sales. I’ve used them to test for admit emissions for the past 17 years and my truck always passes. These folks are very honest. You never have to worry about them doing unnecessary repair the way other unscrupulous repair station do. I have recommended them several times to friends over the past 20 years and everybody likes the way they treat you when you’re buying a car and we’re doing services later on. The service rep that you see to explain what you need done on your car is perfect for informing you What to expect? Very knowledgeable and he’s been there for many years. Gary C More

Low Book Auto has always been my go to dealership for my Jeep Patriot. I bought the car from them at a fair price and have used them for all routine maintenance. James has always been helpful in answering a Jeep Patriot. I bought the car from them at a fair price and have used them for all routine maintenance. James has always been helpful in answering any questions. I will buy my next car from them. More

From the time we have bought are car in 2013 they have done a great job with servicing all our vehicles. done a great job with servicing all our vehicles. More

They serviced my vehicle at a cheaper price and called me to pick it up.. They truly care for customers, to pick it up.. They truly care for customers, More

I have been a customer of low book since 2014 and I have no complaints with my purchase and with the service done to my truck I think they're a great dealer no complaints with my purchase and with the service done to my truck I think they're a great dealer More

Low book sales replaced my bad transmission in my truck. They called me while they had my truck with all the updates along the way. My truck drives great now, and Low book sales of Salt Lake really helped m They called me while they had my truck with all the updates along the way. My truck drives great now, and Low book sales of Salt Lake really helped me out in a bad spot! Thank you Low book! More