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Lucas Chevrolet - Service Center

Lumberton, NJ

4.5
655 Reviews
Call Service Center (609) 288-7623

655 Reviews of Lucas Chevrolet - Service Center

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January 05, 2025

They Talk to you like you're stupid, yet they are the stupid ones. Will never recommend or return to these clowns More

by CHRISLINTON1116
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Idiot
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Jan 09, 2025 -

Lucas Chevrolet responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, Chris, and hopefully, we can get to the bottom of this.

January 02, 2025

Service was completed quickly and completely. I will use Lucas for service again. I appreciate the clear signage stating the payment options - thank you for that. However, it is 2025 and cha More

by nickb223
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
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Jan 03, 2025 -

Lucas Chevrolet responded

Nick, We are very happy to hear that Lucas provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 30, 2024

Low pressure sales. Easy to deal with.. I purchased the truck from them and will consider them for my next one. Good team. More

by CHIPBUNCH
Recommend Dealer
Yes
Employees Worked With
Patrick Grepo
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Dec 30, 2024 -

Lucas Chevrolet responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

December 15, 2024

My truck was there for over 24 hours before I called to find out what was going on with my 2025silverado How long should a customer hears about their vehicle More

by Mp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike ins service
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Dec 16, 2024 -

Lucas Chevrolet responded

Thank you for taking the time to share your feedback. We are sorry to hear about the delay and any inconvenience we may have caused. We sincerely value your business and hope you will give us another opportunity to serve you.

December 13, 2024

Service center and Mechanics were awesome. They were pleasant, respectful and very helpful. Had my vehicle in there twice and both times had an awesome experience. More

by nschutts
Recommend Dealer
Yes
Employees Worked With
Don't recall their names
Report | Print
Dec 15, 2024 -

Lucas Chevrolet responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

December 02, 2024

Had my car for two weeks, than couldn’t repair it. Mechanic wasn’t certified. More

by TCLUYBER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure
Report | Print
Dec 05, 2024 -

Lucas Chevrolet responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

November 30, 2024

They were absolutely great. The communication and services they provided was excellent. Had to take my vehicle there twice and both times was an awesome experience. More

by nschutts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
To be honest I don't remember the names
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Dec 02, 2024 -

Lucas Chevrolet responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 28, 2024

I went in for a diagnosis of an oil leak. While I can respect the findings of the oil leak and chose not to pursue any repairs, the diagnostic fee to me was extremely high. To top it off to t More

by JFLURCHICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None
Report | Print
Dec 05, 2024 -

Lucas Chevrolet responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

November 25, 2024

The step pad was installed on right side front step the truck was ready for oick up. More

by Gswain11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randell And Pat Grover
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Nov 25, 2024 -

Lucas Chevrolet responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 23, 2024

Denny did a great job and a big thanks to Kyle 2 for fixing it all. And the snacks are great. More

by joelfreyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DennyandKyle2
Report | Print
Nov 25, 2024 -

Lucas Chevrolet responded

Thank you for the kind words for our service department, Joel! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

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