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Lucas Chevrolet - Service Center

Lumberton, NJ

4.5
658 Reviews
Call Service Center (609) 288-7623

658 Reviews of Lucas Chevrolet - Service Center

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November 28, 2024

I went in for a diagnosis of an oil leak. While I can respect the findings of the oil leak and chose not to pursue any repairs, the diagnostic fee to me was extremely high. To top it off to t More

by JFLURCHICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None
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Dec 05, 2024 -

Lucas Chevrolet responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

November 25, 2024

The step pad was installed on right side front step the truck was ready for oick up. More

by Gswain11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randell And Pat Grover
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Nov 25, 2024 -

Lucas Chevrolet responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 23, 2024

Denny did a great job and a big thanks to Kyle 2 for fixing it all. And the snacks are great. More

by joelfreyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DennyandKyle2
Report | Print
Nov 25, 2024 -

Lucas Chevrolet responded

Thank you for the kind words for our service department, Joel! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

November 21, 2024

The counter person Mike was very courtesy and friendly. Also discussed my options now snd future. More

by FIFIGOL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike counter person
Report | Print
Nov 22, 2024 -

Lucas Chevrolet responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lucas Chevrolet!

November 01, 2024

We had to come back because the service took a couple of hours to do and we live an hour away. The center provide us with a loaner vehicle. The service and team were excellent! More

by BUDDW8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Lynch
Report | Print
Nov 04, 2024 -

Lucas Chevrolet responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lucas Chevrolet. We look forward to having you as one of our valued customers for many more years to come!

October 15, 2024

Safe, clean and friendly environment. Randel is the best! Timely service. The sales group is great. More

by doubleub
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randel, Jason L., Jim L., Bob B., and Ryan.
Report | Print
Oct 15, 2024 -

Lucas Chevrolet responded

Thanks for sharing your thoughts about your experience with Lucas Chevrolet. Randel and our team appreciate your business and hope to see you again soon!

September 30, 2024

Excellent service department and writers. Easy to make appointments and work done on time Cashier is a wonderful person to deal with as well Overall, just a wonderful experience More

by Cfmickno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis
Report | Print
Sep 30, 2024 -

Lucas Chevrolet responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

September 12, 2024

Great service And comfortable waiting , spacious area! Friendly, efficient, expert technicians and on time experience! More

by johnj52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike, Ryan
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Sep 13, 2024 -

Lucas Chevrolet responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

August 29, 2024

Great job Lucas Chevrolet Service was done on time and called when finished pick up want great.great job Randell More

by Gswain11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randell, Pat
Report | Print
Aug 29, 2024 -

Lucas Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

August 01, 2024

I am very frustrated with my Chevy having a gross motor failure at 10,000 miles but that is not Lucas's fault. The service groups did a great job on the work and keeping me informed throughout the process. More

by vince
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
Report | Print
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