670 Reviews of Lucas Chevrolet - Service Center
Prompt service, friendly staff, nice waiting area , coffee available for free, extremely knowledgeable staff , very easy access to service area and waiting area, always greeted with a smile coffee available for free, extremely knowledgeable staff , very easy access to service area and waiting area, always greeted with a smile More
All my Service as always was great thank you Chevrolet. I get my services at these dealership since 2019 when we purchased our Chevy and no complaints thank you Chevy get my services at these dealership since 2019 when we purchased our Chevy and no complaints thank you Chevy More
Excellent service. We cannot blame service department personnel for part availability issues. Could have offered a loaner vehicle while ours was being serviced. Would recommend to friends and family. personnel for part availability issues. Could have offered a loaner vehicle while ours was being serviced. Would recommend to friends and family. More
Always a pleasure going to Lucas Chevrolet for my service repairs. The staff is always friendly and courteous. I will never take my vehicle to any other dealership. repairs. The staff is always friendly and courteous. I will never take my vehicle to any other dealership. More
Service has been very good Service people are very customer oriented.Techs are very knowledgeable. Never had a problem with any of the employees who work there. customer oriented.Techs are very knowledgeable. Never had a problem with any of the employees who work there. More
Quick, pleasant staffing on scheduling and having the oil change completed. Quick, easy fast checkout, comfortable, neat, and clean waiting area. Never an issue when we go there. change completed. Quick, easy fast checkout, comfortable, neat, and clean waiting area. Never an issue when we go there. More
Since none of the service coupons, that I received when I purchased my vehicle from Lucas Chevy in 2013 have expiration dates, I decided to hold onto them and use them when I really needed to. Well I decided purchased my vehicle from Lucas Chevy in 2013 have expiration dates, I decided to hold onto them and use them when I really needed to. Well I decided to use the oil change and tire rotation coupon that I got back in 2013. Since the coupon I handed the woman didn't have the Lucas Chevy name and the price for the service stated on the coupon was $37.95, she refused to honor it. She stated that the price was too low. So, I handed her another coupon, this one had the Lucas Chevy name and the price was $49.95. She said this one was close to the price she recognized but she made a comment about it not having an expiration date and I said so what. After this experience, I felt like the Lucas Chevy Service department doesn't care about the people who purchase their vehicle from their own dealership and have it serviced there as opposed to somewhere else. I also felt like they cared more about the money I was going to spend on the service than me as a customer. More
Service that was provided was great, however the unsolicited call the day prior to see if I wanted to buy a new car cause she saw I was coming in for service. I feel that was inappropriate, I get it unsolicited call the day prior to see if I wanted to buy a new car cause she saw I was coming in for service. I feel that was inappropriate, I get it times are hard… More
Staff is always courteous, from scheduling all the way to pick up. Basic service is always speedy. I am sometimes pressured for additional services that are expensive yet easily done by me for much less. pick up. Basic service is always speedy. I am sometimes pressured for additional services that are expensive yet easily done by me for much less. More