Lucas Chevrolet - Service Center

Never have any issues they get u in and out on time go above and beyond for the customer and will also let u know if they find any other problems above and beyond for the customer and will also let u know if they find any other problems More

Bob at service desk was very helpful resolving my issue and kept me posted as the work progressed. The part was on back order and he and the service crew were able to fix the wiring issue to get me back o and kept me posted as the work progressed. The part was on back order and he and the service crew were able to fix the wiring issue to get me back on the road. More

First, the sales dept and manager when we bought the truck almost 2 years ago were professional, knowledgeable and honest during the purchasing process. The service dept was equally impressive during truck almost 2 years ago were professional, knowledgeable and honest during the purchasing process. The service dept was equally impressive during our truck service process. From the scheduling to the prompt on time service of our truck all the way to the payment at the cashier. During this service visit I stopped at the parts dept and they were knowledgeable and helpful in selecting and ordering camper mirrors that I will schedule the service dept to install. Thank you Lucas Chevy! More

they seem to appreciate my business realizing i spent a ton of $$ buying a truck from them and have many options for continued maintenance. i respect that. ton of $$ buying a truck from them and have many options for continued maintenance. i respect that. More

Service went well and had no issues Waited for service to be completed Clean waiting area with clean rest rooms Had chance to look at new vehicles in show room as well to be completed Clean waiting area with clean rest rooms Had chance to look at new vehicles in show room as well More

If I could give them less than one star I would. I bought a brand new $66,000 Silverado 2500 diesel, once in a lifetime truck for me. The infotainment system broke at 250 miles and brought it in for warranty a brand new $66,000 Silverado 2500 diesel, once in a lifetime truck for me. The infotainment system broke at 250 miles and brought it in for warranty repair. When I picked it up there was a gouge in the trim around the radio they replaced, the leather passenger seat had 17 deep creases and gouges in it where they put their tool box or something heavy and sharp and the icing on the cake was the dent in the passenger door! No respect for your hard earned money! Of course the service manager tried to deny responsibility for the seat and the dent and said they would review the cameras to see what happened. Fortunately the leather seat eventually worked its way back, I got the dent fixed with a paint less dent removal system and they replaced the trim piece after waiting 2 months. More

The mechanic keith Marshall always knows how to figure out what's wrong with my truck. He is retiring the end of December so don't know what I'm going to do without him working at Lucas. out what's wrong with my truck. He is retiring the end of December so don't know what I'm going to do without him working at Lucas. More

The mechanic keith Marshall always knows how to figure out what's wrong with my truck. He is retiring the end of December so don't know what I'm going to do without him working at Lucas. out what's wrong with my truck. He is retiring the end of December so don't know what I'm going to do without him working at Lucas. More

No issues at this dealership I always get taken right in and they’re always very diligent about getting you out right after service is done they will also let you know if there’s something else they found t and they’re always very diligent about getting you out right after service is done they will also let you know if there’s something else they found that you need to be aware of overall great dealership for the customer without a lot of weight done very accessible location Great bunch of people in service and and Parts More

Always a pleasure getting serviced at this location. My salesman John Endress is always helpful, professional and polite. The entire staff is great. Highly Recommend this dealership. salesman John Endress is always helpful, professional and polite. The entire staff is great. Highly Recommend this dealership. More