670 Reviews of Lucas Chevrolet - Service Center
Lucas Chevrolet has been dealing with me in a very professional manner and taking care of my problems all though the problems were not there’s my problems exist and it started at in Detroit they fail professional manner and taking care of my problems all though the problems were not there’s my problems exist and it started at in Detroit they fail to paint my 2021 Camaro completely before they release it More
Prior to my last 3 visits I was very happy with Lucas. Since then they have completely screwed up my truck,replaced parts that weren't needed and continue to try and charge me for their mistakes. I have Since then they have completely screwed up my truck,replaced parts that weren't needed and continue to try and charge me for their mistakes. I have been without my work truck for over 3 weeks and all I get is I'm sorry. I plan on taking this dealership to court unless this is resolved . More
Excellent service, as always. While they could not find the reason for the loss of coolant, they thoroughly investigated to rule out any leak or other reason. the reason for the loss of coolant, they thoroughly investigated to rule out any leak or other reason. More
Service has greatly improved since a new Service Manager took over.I have bought two late model used cars here and only recently returned for oil chages. Polite service advisors and able to wait. I'll retur took over.I have bought two late model used cars here and only recently returned for oil chages. Polite service advisors and able to wait. I'll return again. More
Never have any issues they get u in and out on time go above and beyond for the customer and will also let u know if they find any other problems above and beyond for the customer and will also let u know if they find any other problems More
Bob at service desk was very helpful resolving my issue and kept me posted as the work progressed. The part was on back order and he and the service crew were able to fix the wiring issue to get me back o and kept me posted as the work progressed. The part was on back order and he and the service crew were able to fix the wiring issue to get me back on the road. More
First, the sales dept and manager when we bought the truck almost 2 years ago were professional, knowledgeable and honest during the purchasing process. The service dept was equally impressive during truck almost 2 years ago were professional, knowledgeable and honest during the purchasing process. The service dept was equally impressive during our truck service process. From the scheduling to the prompt on time service of our truck all the way to the payment at the cashier. During this service visit I stopped at the parts dept and they were knowledgeable and helpful in selecting and ordering camper mirrors that I will schedule the service dept to install. Thank you Lucas Chevy! More
they seem to appreciate my business realizing i spent a ton of $$ buying a truck from them and have many options for continued maintenance. i respect that. ton of $$ buying a truck from them and have many options for continued maintenance. i respect that. More
Service went well and had no issues Waited for service to be completed Clean waiting area with clean rest rooms Had chance to look at new vehicles in show room as well to be completed Clean waiting area with clean rest rooms Had chance to look at new vehicles in show room as well More