Lucas Chevrolet - Service Center

Had my vehicle in for its 36,000 mile service (still under mileage and warranty) and told the service rep that I also had a buzz in the passenger front door panel that vibrates to every single bass note under mileage and warranty) and told the service rep that I also had a buzz in the passenger front door panel that vibrates to every single bass note/kick drum. My volume never gets close to 50%, my bass is set at 1, mids at 2-3 and treble pegged all the way to the high side to unmuttle the sound. I was told by the service manager after he heard the buzz that next time we ave it in, we’ll play the same song in another Colorado and see if it makes that noise in that car. Last time I checked, a buzz in any door is a bad thing, especially under warranty. I’m not stupid when it comes to cars/trucks. This comes down to laziness by the service department and not knowing what the xxxx their talking about. Once I get my door fixed, under warranty, I will not be returning to your dealership for service or sales. Bad taste left in my mouth. More

The vehicle service I received was outstanding. The Dealer ship was very good and patient and calm all of my fears and questions I would recommend this dealership to everyone. Dealer ship was very good and patient and calm all of my fears and questions I would recommend this dealership to everyone. More

Screw in tire Was able to be patched. Had a wheel and tire package, informed me that they could be closed on a Saturday if I wanted to use it, but was able to use Was able to be patched. Had a wheel and tire package, informed me that they could be closed on a Saturday if I wanted to use it, but was able to use it More

Slow leak from tire I had a slow leak in one of my tires. They looked at it and realized the side wall was showing signs of dry rot. There was no charge for them to look I had a slow leak in one of my tires. They looked at it and realized the side wall was showing signs of dry rot. There was no charge for them to look at it and give me their advice. More

great group of employees Very helpful staff.had my truck serviced. also had tires rotated. Everything was done to my satisfaction. will be back to have it serviced again when Very helpful staff.had my truck serviced. also had tires rotated. Everything was done to my satisfaction. will be back to have it serviced again when due. More

Great people Nice polite staff and service. Was in and out in good time. Always a pleasure getting my car serviced here. Can’t wait to get another car soon. Nice polite staff and service. Was in and out in good time. Always a pleasure getting my car serviced here. Can’t wait to get another car soon. More

fast service in and out Came in for water leak in drivers side they determined roof antena was leaking. fast service I didnt have a appointment but they took care of my pro Came in for water leak in drivers side they determined roof antena was leaking. fast service I didnt have a appointment but they took care of my problem. . More

To much mistery, when the repairs are about This is a second tie, I felt overpricing for a services. Some of your personnel add commissions in any type of service, thinking that the customer are This is a second tie, I felt overpricing for a services. Some of your personnel add commissions in any type of service, thinking that the customer are not aware of the basics of the service. Include additional and must of the time unnecessary repairs, to make it solid, I 'd been told that the vehicle had "Brakes" problem, when the full set was replaced two weeks ago for the same shop. More

I have a2018 Chevy Silverado 1500 ltz z71 8 speed transmission. It’s had a vibration from the day I bought it. Still not fixed! Would not buy a truck from them with the way their service department h transmission. It’s had a vibration from the day I bought it. Still not fixed! Would not buy a truck from them with the way their service department has handle my situation. I am totally discuss with this truck ! More

AWESOME, AMAZING, TOP-NOTCH!!! I HAVE BEEN A LOYAL CUSTOMER OF LUCAS CHEVROLET FOR YEARS BECAUSE OF THE PROFESSIONAL MANNER IN WHICH YOU HOLD YOUR BUSINESS TO. I HAVE NEVER BEEN OVE I HAVE BEEN A LOYAL CUSTOMER OF LUCAS CHEVROLET FOR YEARS BECAUSE OF THE PROFESSIONAL MANNER IN WHICH YOU HOLD YOUR BUSINESS TO. I HAVE NEVER BEEN OVERLOOKED, UNAPPRECIATED OR DISRESPECTED...FOR THAT I SAY THANK-YOU. THE SERVICE DEPARTMENT TECHS ARE VERY CONCERN AND FULL OF KNOWLEDGE IN THE AREAS NEEDED TO GIVE CUSTOMERS A LEVEL OF COMFORT. THANK-YOU FOR PROVIDING A LOANER CAR ALSO IF NEEDED AS WELL. KEEP UP THE GREAT JOB THAT YOU ARE DOING IN THE MOUNT HOLLY AREA. More