Lucas Honda of Jacksonville

I have been using Lucas since 2021 and have been pleased up until this point. It is always hard to schedule an appointment with them. They are always booked up due to holidays, summertime , and recalls as I up until this point. It is always hard to schedule an appointment with them. They are always booked up due to holidays, summertime , and recalls as I was told by the Service Advisor Kerry. Every single time I have tired its always the same ole song and dance. When asked to give me a call should someone cancel, that never happens. I keep going back because it clean and the Service Manager is Awesome. Recently my car would not start and I think it is the battery, I am a traveling Nurse and I need my vehicle. More

They were quick, efficient and courteous. Also didn’t have to wait weeks for service. Also didn’t have to wait weeks for service. More

Great service department! Scott always takes good care of us and makes sure our car is serviced well and in great shape. Wouldn’t go anywhere else! Scott always takes good care of us and makes sure our car is serviced well and in great shape. Wouldn’t go anywhere else! More

Ive been with you for over 40 years and the service has LWAYS BEEN AWESOME!!!! LWAYS BEEN AWESOME!!!! More

Very professional. Easy to make appointments. Service people explain everything that’s been done and if there are any issues that need to be addressed without pressurin Easy to make appointments. Service people explain everything that’s been done and if there are any issues that need to be addressed without pressuring me to get added stuff. More

Service appointments are easy to schedule and service is completed timely. Simple explanations are always provided. Lucas Honda makes it painless. completed timely. Simple explanations are always provided. Lucas Honda makes it painless. More

As always, I leave Lucas Honda Service Department well pleased with the staff and quality of service. pleased with the staff and quality of service. More

Everyone is so nice and friendly. They really know everything about their vehicles. They went out of their way to get me the car I wanted. They really know everything about their vehicles. They went out of their way to get me the car I wanted. More

Everyone I dealt with was friendly, service was completed quickly. Customer area was clean. My car was clean when returned to me. quickly. Customer area was clean. My car was clean when returned to me. More

Service completed when promised. Service Dept. did call to let us know we need 2 new tires. I also appreciated my car being washed!😄 Service Dept. did call to let us know we need 2 new tires. I also appreciated my car being washed!😄 More