
Lucas Honda of Jacksonville
Jacksonville, FL
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Awesome as usual! Lucas service department is the best! They have always been up front with me, explaining any problems and what was required to fix it. I've never had Lucas service department is the best! They have always been up front with me, explaining any problems and what was required to fix it. I've never had a bad experience and am always satisfied with the service they perform. They're one of the main reasons I'll keep buying Honda! More
New Car Purchase I had a very positive experience with the purchase of my new Honda Accord. Steve Roberson was awesome to deal with. He was knowledgeable of Honda's pr I had a very positive experience with the purchase of my new Honda Accord. Steve Roberson was awesome to deal with. He was knowledgeable of Honda's products and was very thorough in explaining all the features which assisted in making my decision to purchase this vehicle. He as well as the sales manager further helped to make the purchasing process as painless as possible. More
Prompt service. Met me at the curb. Knowledgeable and professional. Overall pleasant experience. Gary showed me the vehicles that might meet my needs and explained the differences so I c Knowledgeable and professional. Overall pleasant experience. Gary showed me the vehicles that might meet my needs and explained the differences so I could make an informed decision. More
Oil change and new battery Very prompt service. Mr Keene was very helpful and Tracy was prompt, polite, knowledgeable and friendly, as were all other personnel I came into cont Very prompt service. Mr Keene was very helpful and Tracy was prompt, polite, knowledgeable and friendly, as were all other personnel I came into contact with. More
****Misleading information ***Beware of the promissory note. It will cost you $2,000 to get out off. I would give them less then on e star if it was available. ***Beware of the promissory note. It will cost you $2,000 to get out off. I would give them less then on e star if it was available. More
(TOJ) TINGLES OF JOY! This is the best Service we've ever had!! TOJ started with an excellent salesman, Billy, who made this purchase a pleasant and wonderful experience This is the best Service we've ever had!! TOJ started with an excellent salesman, Billy, who made this purchase a pleasant and wonderful experience. He exceeded our expectations in customer service and did a lot of little things to make this very enjoyable. My family and I are delighted with the customer service, the quality and reliable Civic, and service professionals who work in the service department; Scott, Pam, & Steve. I'd also like to thank James in the Honda Finance Department who really made the financial process stressfree and easy to do by explaning everything and highlight areas to intial and sign. This literally is one stop shopping and a complete solution. Honda is our home away from home and we love the environment and the friendly greetings and smiles. Pam in Service got me hooked on a Civic when she gave me one as a loaner car last year. In closing, I'd like to recommend that Billy who is a "top-notch" salesman be provided some sort of formal recognition for his outstanding performance and also James in the Finance Dept. Thanks again for everything! Sincerely The Moore's More
Great dealership with no haggle pricing We went to other dealers and this was by far the best experience in Jax. Quick, courteous, and no haggling needed. We will be back. We went to other dealers and this was by far the best experience in Jax. Quick, courteous, and no haggling needed. We will be back. More
First time visit for service. EXCEPTIONAL Extremely friendly, professional staff. I visited another Honda dealership previous day and walked out angry and disappointed. Waited 2 hours past app Extremely friendly, professional staff. I visited another Honda dealership previous day and walked out angry and disappointed. Waited 2 hours past appt time and car still hadn’t even started it’s service yet. At Lucas Honda I was in and out in 1:15 minutes completely done. More
Quick and Easy Had a 2016 Odyssey serviced. Quick, easy, free coffee, free muffins. I signed up for the Platinum Plan, although a bit expensive, I don't have to wo Had a 2016 Odyssey serviced. Quick, easy, free coffee, free muffins. I signed up for the Platinum Plan, although a bit expensive, I don't have to worry about anything, they should offer a 10 year Platinum Plan. Lucas Honda has clean spaces, easy access off of Blanding Blvd. More
Lucas Honda Truecar Experience I requested dealer quotes on a new 2019 Honda Pilot. Lucas Honda provided the lowest price on the exact model and color combination L requested. I requested dealer quotes on a new 2019 Honda Pilot. Lucas Honda provided the lowest price on the exact model and color combination L requested. More