Lucas Honda of Jacksonville

Don't trust the service and warranty claims After a long process of getting my car fix with a simple problem of a vent that it's attached to the navigation system the service manager Jhon Keene After a long process of getting my car fix with a simple problem of a vent that it's attached to the navigation system the service manager Jhon Keene didn't wanted to order the parts needed to complete the task stating they were not necessary...the Touring 2016 Pilot has now a gap in the top vent that you can fit a penny in it and even with a extended 5 year warranty that should covers anything like this. By the way it was their technician that recommended to replace the panel that comes with the vents frames. I though Honda it's all about quality in service I was wrong with this dealer. American Honda told me to get attorney assistance!!! If I want this resolved. More

visited for service only The experience was excellent. We were treated well and given information during the service visit. everyone was friendly and helpful. enjoyed the who The experience was excellent. We were treated well and given information during the service visit. everyone was friendly and helpful. enjoyed the whole experience . good doughnuts too. More

happy i went to lucas I went for an oil change found that we had arecall on middle seats of van all was handled in a timely manner. fast and friendly I went for an oil change found that we had arecall on middle seats of van all was handled in a timely manner. fast and friendly More

15000 mile service Service department personnel all easy to deal with and responsive to questions and concerns an prompt with getting you in and out in reasonable time Service department personnel all easy to deal with and responsive to questions and concerns an prompt with getting you in and out in reasonable time More

service great employees great service great vehicle have bought two new vehicles and serviced both with llucas Honda I never had such nice treatment from both great employees great service great vehicle have bought two new vehicles and serviced both with llucas Honda I never had such nice treatment from both sales and service with other dealers More

usual excellent service have used Lucas for 8 yrs with 2 cars. always excellent service. had oil change and tire rotation. in and out with free car wash in 60 minutes. have used Lucas for 8 yrs with 2 cars. always excellent service. had oil change and tire rotation. in and out with free car wash in 60 minutes. More

Great service! I came in to participate in a study for my Honda Civic. Walt was very helpful and insured that I understood exactly what was going on. The wait time w I came in to participate in a study for my Honda Civic. Walt was very helpful and insured that I understood exactly what was going on. The wait time wasn't terrible and I enjoyed that the wait room had cubicles to complete work in. More

Attention to detail and customer satisfaction Came in for an oil change. Mike gave us personal attention to make sure our 2007 Accord was up to date on all necessary maintenance. Excellent servi Came in for an oil change. Mike gave us personal attention to make sure our 2007 Accord was up to date on all necessary maintenance. Excellent service department. More

Lucas Honda of Jacksonville Florida Great dealership and automotive repair shop. Staff friendly and knowledgeable able to resolve any issues with your car. I purchased my Honda Fit fro Great dealership and automotive repair shop. Staff friendly and knowledgeable able to resolve any issues with your car. I purchased my Honda Fit from them in 2010 and have had no problems with the car. Have my maintenance on the car done by their service department. The car is running well no problems More

Major Maintenance Just had the timing belt, water pump, transmission fluid, spark plugs, belt tensioner, etc changed on my Odyssey and am very happy with the service. Just had the timing belt, water pump, transmission fluid, spark plugs, belt tensioner, etc changed on my Odyssey and am very happy with the service. Car shoud be good for another hundred thousand miles. More