Lundgren Ford

I have always found who ever I am dealing with, has been honest and straight forward with me. They even managed to squeeze my second service appt in so that I would not have to delay leaving on my trip. I a honest and straight forward with me. They even managed to squeeze my second service appt in so that I would not have to delay leaving on my trip. I am terrible with remembering names, but I just have to remember to recommend everyone that works there. I will be leaving on my trip with confidence that my car won't let me down. They did an all points check over of it and set my mind at ease. Five Stars to everyone. More

My husband and I had our 2017 Ford Explorer into Lundgren’s 3 days ago for an oil change and tire rotation.. He was supposed to take it on a road trip the next day and thankfully, he cancelle into Lundgren’s 3 days ago for an oil change and tire rotation.. He was supposed to take it on a road trip the next day and thankfully, he cancelled due to weather! It was driven a few miles and began to loudly thump. We brought it in to be checked out, apparently the lugs weren’t torqued enough. We were apologized to. But, this also happened to us a little over a year ago, but then the tire nearly put our vehicle in the ditch. Lungrens couldn’t get us in so we went to another repair shop, they needed to replace the lug nuts and pegs to the tune of 150.00. When we told Lundgrens’s, we were told sorry. Maybe this can happen once, but twice to the same vehicle? They suggested today that maybe it was a defective torque impact wrench-this wasn’t discovered in a years time on another vehicle? We were told the second time that the manager would call and make it right. He did call and my husband got an apology-great! I am sure glad that he wasn’t on his planned road trip and stranded in a snowstorm somewhere or worse! Everyone was friendly, but that only goes so far. More

Good customer service. Staff very knowledgeable, professional , friendly. Very pleasant to deal with and accomodating. Staff very knowledgeable, professional , friendly. Very pleasant to deal with and accomodating. More

Never disappointed at Lundgren Ford workers always done right the first time sales department is also the best great hometown Dealer right the first time sales department is also the best great hometown Dealer More

I have lived in many countries and states and have had vehicles serviced in many places but I find the people at Lundgren’s are always efficient, let me know how the service is progressing if there is a d vehicles serviced in many places but I find the people at Lundgren’s are always efficient, let me know how the service is progressing if there is a delay and always friendly. Feels like they care about keeping me as a customer. More

Very modern w ell kept facility. Emily, service writer did an outstanding job. Very professional.. Emily, service writer did an outstanding job. Very professional.. More

Jordan was amazing! He was very helpful and super easy to work with at a last moments notice! He was very helpful and super easy to work with at a last moments notice! More

Have purchased vehicles here before and am pleased with their response and courtesy. Good products. their response and courtesy. Good products. More

excelent staff great to work with were able to fit me in for tires when I had a flat that was not able to be fixed for tires when I had a flat that was not able to be fixed More

I have bought so many vehicles from Lundgren's I can't even remember them all. I always have had an easy time trying to get the best of them. That does not happen. I keep going back to them because of how even remember them all. I always have had an easy time trying to get the best of them. That does not happen. I keep going back to them because of how they treat me. A+++ Always helpful. The service dept. has always been first class. They do not always get the problem fixed the first time but, they will work on it until they do. I have always gotten a loaner if needed. Bruce Lundgren has gone so far as to pay me money out of his personal wallet when I had an issue with Ford Corp. in regard to the warranty and the EXTENDED WARRANTY. That is why I go back to Lundgren's for new vehicles and service. I bought my first car from them in 1971. It was yellow for a good reason ( not Lundgren's fault ). Naturally, I have had a few issues over the years and all have been resolved to my satisfaction. They know me when I walk in, someone usually says " Hi or something like that ". What more can a person ask for. They value me and want me to come back to buy another Ford. I recommend them and hope they treat everyone the same as they treat me. More