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Lupient Kia Nissan

Brooklyn Park, MN

4.7
599 Reviews

7911 Lakeland Avenue North

Brooklyn Park, MN

55445

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599 Reviews of Lupient Kia Nissan

February 13, 2015

Friendly service Came in looking for a used Kia Soul.. I told Jason what I wanted and he worked with me to get it! He was friendly and easy going! A great sales guy! H More

by Billie4253
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Bentley
Feb 16, 2015 -

Lupient Kia Nissan responded

I am happy to hear that your time spent with our sales associates was a great experience. We pride ourselves on the high level of our service excellence. Congratulations on your Kia Soul! If you have any questions or concerns regarding your vehicle, please come back to visit us. We are eager to see you in the future. Be sure to check out our Facebook and Twitter so that you can take advantage of our many great specials and incentives. Sincerely, Jesse Bishop, General Manager Jesse.Bishop@lupient.com, 763.424.9100

February 12, 2015

Lamont was great . We never felt pressured to buy a car. He listened to us and advocated for us. The manager in the used car building was great too. He knew exactly wh More

by M. Phil
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Feb 13, 2015 -

Lupient Kia Nissan responded

On behalf of the entire team at Lupient Kia of Brooklyn Park, I would like to apologize for your experience. This type of customer service is unacceptable for our standards. I would really appreciate the chance to speak with you regarding this matter so we might work towards a resolution and I can apologize again. Please contact me at your earliest convenience. Sincerely, Jesse Bishop, General Manager Jesse.Bishop@lupient.com, 763.424.9100

February 11, 2015

GREAT EXPERIENCE I had a great experience!! I came in a bit nervous with a friend but left comfortable, excited, & at peace with the decision to purchase my first bran More

by tmccrimon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daryl Bellfield, David Jones, Joe Cobb
Feb 12, 2015 -

Lupient Kia Nissan responded

Thank you so much for the great feedback. I am thrilled to hear you had such an excellent experience. I am so happy to hear that our team was very helpful in providing you with what you needed. Customer service is always our top priority, so I am glad that we met our goal. If you need any additional information or have any questions, please don't hesitate to contact us. We look forward to working with you again. Sincerely, Jesse Bishop, General Manager Jesse.Bishop@lupient.com, 763.424.9100

February 09, 2015

Got a great Kia with great customer service I did not think I was going to go home with a beautiful car like the one I own now because my credit was bad and I don't make enough money because I a More

by kashakn66
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Jones
Feb 09, 2015 -

Lupient Kia Nissan responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It is great to hear that we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there is anything else we can do for you. Take advantage of our exclusive coupons by following us on Twitter and Facebook. Best Regards, Jesse Bishop, General Manager Jesse.Bishop@lupient.com, 763.424.9100

February 08, 2015

Easy and comfortable Was nice and easy even though I didn't intend on buying a car this soon. This is the 3rd car we have purchased from here More

by zoowagner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kurt Wry
Feb 09, 2015 -

Lupient Kia Nissan responded

Thank you for sharing your experience with us. Our service team aims to provide quality service, a seamless process, and an enjoyable experience for every guest. We are lucky to have you as a customer. Be sure to check out the exclusive deals and specials found on our Facebook and Twitter pages. Regards, Jesse Bishop, General Manager Jesse.Bishop@lupient.com, 763.424.9100

February 06, 2015

A must read. Chaltu Wakjira is a wonderful sales representative. She was very helpful and nice, what almost made us walk out the door and not purchase the car was More

by Girly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kurt Wry
Feb 09, 2015 -

Lupient Kia Nissan responded

Thank you for taking the time to provide us with this feedback. We value responses from our guests because it helps us reach the highest levels of customer service we strive to provide to our guests and ensure that they leave our dealership satisfied. We apologize for the inconvenience that occurred in our sales department and would like to reassure you that our team has been working diligently to resolve the situation. If you have any questions or would care to discuss this further please do not hesitate to contact me at your earliest convenience. Sincerely, Jesse Bishop, General Manager Jesse.Bishop@lupient.com, 763.424.9100

February 05, 2015

Great experience I went to the service shop to have my '07 Kia Sedona serviced and ended up leaving with a brand new '15 one. Worked out all around. More

by JP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Feb 06, 2015 -

Lupient Kia Nissan responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future. Be sure to check us out on Twitter and Facebook -- we offer exclusive specials for our followers and likers. Regards, Jesse Bishop, General Manager Jesse.Bishop@lupient.com, 763.424.9100

February 02, 2015

Our Second Kia From This Dealership When we wanted to trade our van for a certified used Optima, we didn't hesitate to call Andrew. He and the used car manager worked hard to find a bu More

by Jetstar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Bursh
Feb 03, 2015 -

Lupient Kia Nissan responded

Thank you so much for taking the time to write this review. It helps us to know when we are doing well because it is what we strive to do on an everyday basis. I am very happy to hear about your positive experience here at Lupient Kia of Brooklyn Park. If you have any further needs, do not hesitate to come back in for a visit. Be sure to check our Facebook and Twitter pages. Regards, Jesse Bishop General Manager Jesse.Bishop@lupient.com |763.424.9100

January 31, 2015

Excellent experience I was a little bit skeptical as everyone is going into a dealership. Everyone that worked with me was prompt and kind. If anything can be done about p More

by grldwhtkr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie Smulders, David Jones
Feb 02, 2015 -

Lupient Kia Nissan responded

Thank you for taking the time to write about your experience with us. At Lupient Kia of Brooklyn Park, we work very hard to provide each of our guests with a personalized and hassle-free experience. I am happy that we were able to meet your expectations. Do not hesitate to contact us if there is anything else we can do for you. Check us out on Facebook and Twitter for access to our exclusive specials. Sincerely, Jesse Bishop General Manager, Jesse.Bishop@lupient.com, 763.424.9100

January 25, 2015

Great Car and Great Service. I bought my Optima at Lupient Kia 3 year ago and Have been extremely please with the service department. When I bought the car, I intended to have it More

by Burtdahle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Rudolph
Jan 26, 2015 -

Lupient Kia Nissan responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It is great to hear that we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there is anything else we can do for you. Take advantage of our exclusive coupons by following us on Twitter and Facebook. Best Regards, Jesse Bishop General Manager Jesse.Bishop@lupient.com |763.424.9100

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