Just finished purchasing my lease vehicle. My lease was coming to an end. I decided to purchase the vehicle. I had been a Lustine Toyota customer for over 8 years. I had been financing with Toyota financing for 8 years as well. I was sent by one of the Toyota financing manager Robert Ahmin, to speak to the GM, Amine Revki. According to Robert, since I was a returning customer, I qualify for some loyalty points. Well, the apposite happened. I didn't get any loyalty points, instead I got a 7.94 interest (having a credit score of 748). I was told my the finance manager Asad u. haq, that I could have a lower interest of 4.45 if I purchase extra warranties. I close the deal, with a 4.45 because I agree to buy the extra warranty which I will cancel. I took pictures of the warranty, to ensure I can cancel and get full refund. I also took pictures of all the options that were presented to me. I walked out extremely sad, very disapointed and completely speachless. I held the GM Amine on to a very high standard of work ethic and professionalism. He was referred to me by Kelly as a very up-right fair GM. Not really! If any of you decide to go to this dealership, please, please stay away from the finance manager Asad U Haq, he is a pathological liar. Will be uploading copies of everything very soon.
Will be returning contract in less than 24 hours and the vehicle as well
Will like to make this very clear, this review is for the sales department, the service department is excellent.
Bryant Jones and Isaiah Zegeye are amazing