I'd have to say: from start to finish: seamless. Isaiah is a pro at his job, almost like magic. The service was well-coordinated, and flows nicely without skipping a beat. He is also quite experienced at explaining the whole thing step-by-step, relating to things in ways I wouldn't have even thought of.
Overall, 10/10, would definitely recommend. Isaiah Zegeye is your go-to guy for service.
Good communication, Always available, personable, experience(as been my service rep for over 15 years.) Very comfortable with attention to my needs and keeping my maintenance schedule updated. Great employee for Toyota.
Because of my bad experience previously I was very unsure when I decided to purchase my new car but everyone worked with me and explained everything I asked with patience. My sales person was excellent Jamar. The finance person worked to get me what I asked for. The GM was so nice and helped me to and his VP. Good experience overall.
Chrissy exceeds my expectations every time we bring one of our Toyotas in for service. She is meticulous in her work and answers all questions about our cars with professionalism . She knows her stuff!!!
Thank you for the kind words! We’re so happy your visit went so smoothly, and that you would recommend Chrissy to others! Please reach out if we can ever be of further assistance here at Lustine Toyota!
"The Most amazing Cutomer Service Representative - Chrissy "
- Prius Ace
The Most Customer oriented service Representative I have ever met is working at Lustine Toyota in Woodbridge. Chrissy Cokinos is her name.
She is a single source of anything you would ever need related to your car. She goes out of the way to make service scheduling easy and she works to adapt to any schedule issues you may have. She is always available to respond to any questions you may have and explains any requirements in the most understandable way. She is also a great source for any our of the ordinary car needs. I cannot recommend her enough.
I have been working with Chrissy Cokinos for about 10 years. She is always on top of what my vehicles need when it is service time. She makes great recommendations, explains the Toyota suggestions, and makes the service happen. No one is better!
We are so glad that Chrissy has been offering you a professional and helpful experience for about 10 years! Thank you for writing this wonderful review, and for trusting our team here at Lustine Toyota!