Luther Bloomington Acura Subaru - Service Center

Had a headlight replaced. The new light was installed incorrectly so I had to return for a redo. These service failures have happened to me in the past at LBAS. I drive 25 mil The new light was installed incorrectly so I had to return for a redo. These service failures have happened to me in the past at LBAS. I drive 25 miles OW to get to you and it's not worth it to me to have to drive in twice, much less once, sit in an uncomfortable waiting area and wait an hour to get a simple repair done over. QC seems non-existent. I'll find a shop closer to home next time. More

Service is Good but no curtsey on Customers and they kept on wait for a very long time. on wait for a very long time. More

The team at Subaru kept me update on the status of my vehicle and answered all my questions. Great service overall. vehicle and answered all my questions. Great service overall. More

Michael had clear communication and was very professional. I really liked the video by the mechanic and that Michael explained it to me as well. Thank you. professional. I really liked the video by the mechanic and that Michael explained it to me as well. Thank you. More

Mitch was very attentive and kept us informed by phone of additional meds Tom our car. additional meds Tom our car. More

Anthony was a very kind, patience and welcoming person. He explained me what need to be done to my Acura RDS. After 1 hour waiting the service A16 was done + some extra stuff and car was washed. He was ve He explained me what need to be done to my Acura RDS. After 1 hour waiting the service A16 was done + some extra stuff and car was washed. He was very helpful. Great experience, thank you! More

I was able to pull right in and was served promptly and nicely. The service pro treated me with respect and suggested the best way to move forward. nicely. The service pro treated me with respect and suggested the best way to move forward. More

Explained things well for me on the stuff I didn’t know and had an easy step by step process and had an easy step by step process More

Michael was great. He explained all the procedure, informed me about my car. He used the discount coupon I showed. Also gave me sound advice. He explained all the procedure, informed me about my car. He used the discount coupon I showed. Also gave me sound advice. More

My service has ALWAYS been thorough and efficient. The staff is friendly and willing to go the extra mile. Omar was the car runner when I picked up mt car and he noticed that after the car wash it wa The staff is friendly and willing to go the extra mile. Omar was the car runner when I picked up mt car and he noticed that after the car wash it was still spotty and had salt on it. He offered to run it throughwas again. I declined, but he assured me it really wasn't a problem and it would only a few minutes so I said yes. The car really did look better! Thanks Omar! More