Luther Brookdale Honda

Extremely helpful staff, definitely showed they cared and ensured my vehicle was checked out fully and ready to go when i picked it up! ensured my vehicle was checked out fully and ready to go when i picked it up! More

The repair was done to our satisfaction and was completed by the expected time. We have never had any issues with the dealership. completed by the expected time. We have never had any issues with the dealership. More

Clean, comfortable place to wait for a service to be done on your car. Very prompt, nice service desk people. on your car. Very prompt, nice service desk people. More

Sales was great. Matthew was nice to stay after hours and waited for me to get my insurance stuff situated. I feel that the service team took a lifetime to call me an Matthew was nice to stay after hours and waited for me to get my insurance stuff situated. I feel that the service team took a lifetime to call me and get me scheduled for service. I had to call and get transferred around. And from there finally someone called me to schedule service. Maybe the service part should have gotten scheduled right away or next day so we can plan around the service date. Sales I’d say 10/10. Service maybe 8/10. Which really i think service should be rock solid 10/10 because services is probably usually 100% profit vs selling products and goods. More

Knowledgeable, excellent customer service, kept me informed of progress, outlined options and priorities for repair. informed of progress, outlined options and priorities for repair. More

Excellent sales support and delivery of our vehicle. Entire staff was great and we would definitely recommend the dealership to others. Entire staff was great and we would definitely recommend the dealership to others. More

Very friendly the agent I talked to with my service Being done when I brought it in. Explained things very well. done when I brought it in. Explained things very well. More

Tayler, the salesman was very helpful. His customer service was excellent. He exceeded my expectations. Tayler made my overall process of purchase the vehicle very simple and smooth. His customer service was excellent. He exceeded my expectations. Tayler made my overall process of purchase the vehicle very simple and smooth. More

Usually service is good except for the last few times Ive had issues. My 2017 Ridgeline got the diff fluid and oil serviced and they didnt put the drain plug on tightly so it leaked diff fluid everywhere. Th had issues. My 2017 Ridgeline got the diff fluid and oil serviced and they didnt put the drain plug on tightly so it leaked diff fluid everywhere. The awd light came on and possible concern for future issues due to driving with low to no diff fluid. One of the service advisor wasnt aware of a system issue so he was going to charge me extra for an oil change until one of his peers informed him that there was a system glitch where oil was more expensive. My 2017 honda civic type R got an oil change and they checked the cabin air filter but didnt put the glove compartment back on properly. It was crooked and didnt open and close correclty. Not sure who is working on my vehicles the last few times but I've lost some confidence bringing my car to this dealer for services. More

Did not use the service center yet! ! But the buying experience was good!! Waiting for the car was a little long!! ! But the buying experience was good!! Waiting for the car was a little long!! More