Luther Brookdale Honda

Ordered a replacement seat belt. I got a call when the seatbelts were in, made an appt and dropped off my car. Later that that got a call saying they ordered wrong color. Haha it took the service advisor seatbelts were in, made an appt and dropped off my car. Later that that got a call saying they ordered wrong color. Haha it took the service advisor 4 hours to figure that out. Incompetence is astounding. More

Three times I have left this dealership and got a signal to check my tire the next day, and each time it is checked a nail is found in it. I do not have this issue when I'm not at your dealership, so why do to check my tire the next day, and each time it is checked a nail is found in it. I do not have this issue when I'm not at your dealership, so why do nails keep getting placed in my tires even after I specifically told the service guy that it was a problem. Either someone is trying to force me to buy tires from Honda, or someone is dumping nails on your property. Either way it has me rethinking ever coming back. More

I wanted to keep license plate but finance said no. So Cost me more money Cost me more money More

Good customer service. Kept me up to date on status and explained things well. Would use this service center again. explained things well. Would use this service center again. More

Friendly and efficient service. Good communication and helpful car loaners when my car is being serviced. helpful car loaners when my car is being serviced. More

Excellent customer service. Courteous and well estimated (cost and time). Clean waiting area and quiet cubicles to work. (cost and time). Clean waiting area and quiet cubicles to work. More

Quick and easy I enjoyed how easy things were and nice the lobby was as well the lobby was as well More

Great work! He was Pleasant to work with. I felt like a valued customer. Good job valued customer. Good job More

Great customer service! The staff were kind, helpful, and knowledgeable! I left the dealership happy knowledgeable! I left the dealership happy More