Back

Luther Brookdale Honda

Brooklyn Center, MN

4.4
6,464 Reviews

6800 Brooklyn Blvd

Brooklyn Center, MN

55429

Directions

By Type

6,464 Reviews of Luther Brookdale Honda

October 20, 2021

Disappointed. They couldn't find the problem that the light was indicating, have warranty and still charged the 100 dollars. More

by Buggaboo55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chad Boyce, Alex Bear
October 19, 2021

The folks here go out of their way to give prompt friendly service. They greeted me immediately every time I came in for service, when I came back to pick it up. I’ve been pleased with their conscien More

by DAVID.J1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Wysocki, Benjamin Haertzen, Dan Johnson, Ashley Parmer, Alex Bear, John Jelle, Kevin Wolf, Matthew Kreft
October 18, 2021

Overall good service. Need to be more informative about the work done/need to be done. And follow up on the work that was done. My wheel alignment is off and it wasn't before I got service done. More

by andrellhudson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Pinc
October 18, 2021

They kept me informed of what was going on and made appropriate suggestions for me . More

by Jerry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Parmer, Cy Bongiovanni, Pao Xiong, Chad Boyce, James Pinc, Justin Fenster, Alex Bear, John Jelle, Matthew Kreft, Keith Schulte
Oct 18, 2021 -

Jerry responded

My car runs like a to now

October 18, 2021

Changed my battery and messed up my Bluetooth and radio and asked me to pay more than $1300. More

by oda abdissa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Matthew Kreft
October 18, 2021

Each time I need an oil change at last minute. The staff always great help. More

by CHAUDIEP3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Boyce
October 18, 2021

Everyone involved in the process was just informative and helpful. I was surprised at how efficiently everything went. More

by PORTERMN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Peterson, Aaron Neely
October 17, 2021

As always, I received great service on my visit to Brookdale Honda. My customer service agent went above expectations trying to get a part paid for me through my extended warranty. Unfortunately, it d More

by Kathy Miller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pao Xiong, Matthew Kreft, Keith Schulte
October 17, 2021

John Jellie was very helpful with scheduling an appointment. Listening to my concerns. Gave me options and had took care of it. More

by MARK.WORCESTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Jelle
October 15, 2021

Took several trips to get tires aligned. I wasted 10 hours plus.I think they took advantage of an older, single woman. I don’t plan to go back. More

by busybetsy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chad Boyce
...
174
...