
Luther Brookdale Honda
Brooklyn Center, MN
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6,464 Reviews of Luther Brookdale Honda
Convenient location, excellent dealer group reputation (we use LutherBrookdale Toyota for service on our other vehicle), fairly low pressure from the sales and finance staff. Comfortable, clean dealership (we use LutherBrookdale Toyota for service on our other vehicle), fairly low pressure from the sales and finance staff. Comfortable, clean dealership. More
Friendly staff. Easy financing. Didn't try to rush a decision and/or sway me to purchase a more expensive model. Great follow up afterwards to make sure I was happy with my purchase decision and/or sway me to purchase a more expensive model. Great follow up afterwards to make sure I was happy with my purchase More
Very stressless experience. The sales person was very knowlegeable about each car I looked at. Very willing to take as much time as I wanted to decide on a car. knowlegeable about each car I looked at. Very willing to take as much time as I wanted to decide on a car. More
That was very kind since the beginning,explanation,guidance about the problem could be and the way to fixed,or if something else show up nothin to do without authorization or pre beginning,explanation,guidance about the problem could be and the way to fixed,or if something else show up nothin to do without authorization or previous explanation More
Madison was awesome to work with. Very pleasant and attentive. I was disappointed that my window cleaner fluid wasn’t filled, but that has no bearing on the service I gif from Madison. attentive. I was disappointed that my window cleaner fluid wasn’t filled, but that has no bearing on the service I gif from Madison. More
I brought it in for a leak and was told there was 3-4 leaks. The $2500 repair did not fix it as it was still leaking when I got home and the same drops were still on my driveway. Ot obviously was not v leaks. The $2500 repair did not fix it as it was still leaking when I got home and the same drops were still on my driveway. Ot obviously was not validated as being fixed. I returned and was told the was another leak and it would be another $600 to fix what was probably the leak that I originally brought it in for. Matt K was courteous, but I am hesitant that the technician knew what he/she was doing and if what I paid for really needed to be done. More
The service was pretty good and the people were nice and friendly. The only thing that was off was how much mileage was added after the service. The car had only 8 miles on it before any work was done to it friendly. The only thing that was off was how much mileage was added after the service. The car had only 8 miles on it before any work was done to it but after all the services performed on it, it had over 50+ more miles to it. More
Dealership shop prices are too high for the average middle class person. Diagnostics should be discounted from repair costs. I drive for a living and most people I drive think dealerships rip off the c middle class person. Diagnostics should be discounted from repair costs. I drive for a living and most people I drive think dealerships rip off the consumer. Ti.e for repairs is overestimated. Dealerships shop prices are based on the time it would take for a first time repair on any given repair. After a mechanic does a replace or repair several times on a certain item his time is cut in half. I was mechanic I know how it works. I was disappointed in my Honda as my last two hondas never gave me any problems. They are over complicating the new cars and sometimes one malfunction cand disable other items on the vehicle . More
We contacted Aaron when looking for a particular vehicle not currently on a lot nearby. He found our car and kept in communication when other lots did not pursue our request.. Wonderful service and a real not currently on a lot nearby. He found our car and kept in communication when other lots did not pursue our request.. Wonderful service and a really great experience. More
Had the transmission and transfer fluids changed out. It was ready when promised. Clean waiting room to make pleasant experience while waiting for car to be finished. was ready when promised. Clean waiting room to make pleasant experience while waiting for car to be finished. More