
Luther Brookdale Honda
Brooklyn Center, MN
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6,464 Reviews of Luther Brookdale Honda
I was greeted right away and didn’t wait. Good communication and explanations. Nice people! Overall a good experience everytime I come to this location. Thanks! communication and explanations. Nice people! Overall a good experience everytime I come to this location. Thanks! More
I keep getting notifications via phone and texts about a car that has my name incorrectly associated it. I have been asked to be removed from this car that has my name incorrectly associated it. I have been asked to be removed from this More
Honda is lucky to have such an amazing team member represent their products. Because of Sarah, I will always drive a Honda. They truly care! represent their products. Because of Sarah, I will always drive a Honda. They truly care! More
Luther Brookdale Honda's service (on 12/21/2020) was fantastic!. The "valet" service to pick up the car at my home, drive it to Honda for maintenance and bring it back to my house was great! I didn't ha fantastic!. The "valet" service to pick up the car at my home, drive it to Honda for maintenance and bring it back to my house was great! I didn't have to sit and wait at the dealership. (I also thought the valet service was reasonably priced at $29.95 transporting my car to and fro.) The maintenance service was thorough and well done at the dealership. Payment was easy via online. The valet was courteous and treated me like a valued customer! More
Cy was awesome during my visit! He was prompt and met me at my door right when I got in the garage, greeted me and was VERY well mannered (and chill) through my whole experience. I scheduled my appointment at my door right when I got in the garage, greeted me and was VERY well mannered (and chill) through my whole experience. I scheduled my appointment and I appreciated him reading through my reason for service, showing preparedness and valuing my time while being courteous about what services I will need for my next visit. To top it off, the tech completed my service under an hour! I’m usually waiting 2hrs for my oil change so it made my morning having it done so quick. Thanks for my making me feel valued, and for making this experience easy and hassle free! Kudos to Cy. More
Nice place to do business with in a pandemic. They claim no negotiating but plan on it if trading something in. I really like the Ridgeline I bought. no negotiating but plan on it if trading something in. I really like the Ridgeline I bought. More
The service consultants are customer oriented and aim to please. They asked if I needed help with anything else and he showed me how to connect with my phone app please. They asked if I needed help with anything else and he showed me how to connect with my phone app More
Poor. Not returning for this type of “service(?)”. Did not know of the advertised special. No wash as advertised, advertised price was not honored and an hour and a half for a basic oil change, while wait not know of the advertised special. No wash as advertised, advertised price was not honored and an hour and a half for a basic oil change, while waiting, with a scheduled appointment. More
Great customer service. Had an issue with a faulty filter and they got me in next day to fix without any issues. I had the same sales guy twice in a row and he gave me a lot of information but was not pushy. and they got me in next day to fix without any issues. I had the same sales guy twice in a row and he gave me a lot of information but was not pushy. More