Luther Brookdale Honda

Very professional staff. Repair done sooner than expected. We had a bad experience with another dealership prior, so we were apprehensive about going back to another dealership expected. We had a bad experience with another dealership prior, so we were apprehensive about going back to another dealership More

I like coming here. I’m treated with courteously and they always do a great job. When I forget my coupons they try to find some for me. always do a great job. When I forget my coupons they try to find some for me. More

there We’re numerous people not wearing masks because they were consuming coffee provided by the dealership. I think a designated area where that is allowed should be set up. I had to wait for my car and they were consuming coffee provided by the dealership. I think a designated area where that is allowed should be set up. I had to wait for my car and I was VERY uncomfortable several times. People were just leaving their masks off and taking 30 minutes to drink their coffee. First place I have been that I literally thought about calling a taxi because I was so uncomfortable. More

Always great service whether we are there for a new car or routine maintenance. We are on our 3rd Honda and will always go back. or routine maintenance. We are on our 3rd Honda and will always go back. More

The staff was friendly and professional. They kept me updated on the status of my vehicle and showed me comparative pricing for tires so I wouldn’t have to wait for tires to be delivered from another loc updated on the status of my vehicle and showed me comparative pricing for tires so I wouldn’t have to wait for tires to be delivered from another location. The waiting area was clean. More

Find coupons you might have a for customer.I am very Find coupons you might have a for customer. I am very happy with my experience. I will come back next time I need service again. Find coupons you might have a for customer. I am very happy with my experience. I will come back next time I need service again. More

John has above average skills in customer service. I enjoyed his friendliness though he was respectful of my own identity and he wasn’t being pushy. He is a great employee that Luther must keep at all c enjoyed his friendliness though he was respectful of my own identity and he wasn’t being pushy. He is a great employee that Luther must keep at all cost. And give the man a raise because of this! More

They provided excellent service in a reasonable time frame for a relatively low cost comparatively on a non Honda vehicle. I will most definitely return to have my other vehicles serviced. frame for a relatively low cost comparatively on a non Honda vehicle. I will most definitely return to have my other vehicles serviced. More

Very good customer service when doing the oil change. They kept us updated on everything.will recommend Honda dealer for a family n friends. Thank u They kept us updated on everything.will recommend Honda dealer for a family n friends. Thank u More

Service advisor needs to be careful not to talk down to or dismiss a customer who is an older person. Because I’m 74 I’m not senile. or dismiss a customer who is an older person. Because I’m 74 I’m not senile. More