Luther Brookdale Honda

Received a very good customer service and the one who helped me is very very nice.... He explained all the services very clearly...Thank you so much and keep the good service forever helped me is very very nice.... He explained all the services very clearly...Thank you so much and keep the good service forever More

I was looking to buy a new used Honda CRV and saw a few online at Brookdale Honda that looked promising, so I scheduled a test drive. Aaron also mentioned that they had a dealer owned CRV for sale with onl online at Brookdale Honda that looked promising, so I scheduled a test drive. Aaron also mentioned that they had a dealer owned CRV for sale with only 1200 miles and it was in the exact color I wanted. After a test drive I was certain that this was the vehicle I wanted. It was great working with Aaron who was flexible with me while I got my finances in order. Very happy with my experience at Brookdale Honda. More

Awesome experience and great price as they stayed within our budget. We will be buying our next vehicle from them next year. Wife was also very pleased with the experience. our budget. We will be buying our next vehicle from them next year. Wife was also very pleased with the experience. More

Always have a good experience with Luther Honda service. I purchased an extended service plan from another auto maker dealership and never have a problem having it honored. I purchased an extended service plan from another auto maker dealership and never have a problem having it honored. More

Very helpful service from start to finish. I was kept informed via text message every step of the way, which was most appreciated because picking up a call isn’t always possible. informed via text message every step of the way, which was most appreciated because picking up a call isn’t always possible. More

I have purchased 3 vehicles from Jon. He has been always fair to work with. He has great knowledge of Honda product. It was a pleasure doing business with him fair to work with. He has great knowledge of Honda product. It was a pleasure doing business with him More

Excellent customer service. Sales person was very helpful, pleasant and thorough with all of my questions. Exceptional help with tires. He checked on getting the best deal on tires. Couldn’t ask for helpful, pleasant and thorough with all of my questions. Exceptional help with tires. He checked on getting the best deal on tires. Couldn’t ask for better customer service than I received. Perfect. More

I was at the dealer to change the oil for my car and my brother car , it was good and fast Justin is very nice and friendly Thanks for him brother car , it was good and fast Justin is very nice and friendly Thanks for him More

I bought a 2019 Honda Accord Sport 1.5T 6M from them because they had the last one and wouldn't trade with my local dealership. The salesman never answered his phone and took days to reply to messages i because they had the last one and wouldn't trade with my local dealership. The salesman never answered his phone and took days to reply to messages if at all. He agreed to get me special pricing on accessories since the deal on the car wasn't very good. When I finally dragged a price quote out of them, it was astronomical. The finance person was pushy and his demeanor turned icy when I refused thousands of dollars of worthless add-ons. The delivery was a rush job and the salesman didn't seem to know much about the car and made false claims such as the seats being 100% genuine leather when it was only the center inserts. He didn't go through the pre-delivery inspection form with me. I found it in the glove box later. Everything was signed off as 100% perfect even though the car (which had over 600 miles on it) had curb rash on two rims, an empty windshield washer reservoir and a half empty fuel tank. When I contacted him (and copied in the general manager) about all these issues, I got no response. When I contacted the salesman because my temporary permit had expired and I still didn't have license plates and registration paperwork, he said he would sent out an extension on the permit but didn't. The only correspondence I ever get from them is constant reminders to rate my experience with them on multiple platforms. Hardly seems in their best interest. More

Justin was very helpful on my recent and unplanned stop for help in preparing for a road trip. He fit my car in and gave me an honest assessment! Thank you greatly! for help in preparing for a road trip. He fit my car in and gave me an honest assessment! Thank you greatly! More