
Luther Brookdale Honda
Brooklyn Center, MN
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6,464 Reviews of Luther Brookdale Honda
Great Service and Time I got just the right amount of information without pressure to make decision too fast or pressure to buy. I was given the right amount of time and in I got just the right amount of information without pressure to make decision too fast or pressure to buy. I was given the right amount of time and information to make my decision and feel happy with my decision! More
Professional with outstanding service! Brookdale Honda and Jeffrey went above and beyond to satisfy my customer experience. My vehicle was having engine problems just outside my warranty an Brookdale Honda and Jeffrey went above and beyond to satisfy my customer experience. My vehicle was having engine problems just outside my warranty and Jeffrey and Brookdale Honda made sure to take care of it without costing me a dime. They also gave me a loaner vehicle free of charge. I can't thank you enough! 5 stars and two thumbs up! Thank You More
Minimum Electrical troubleshooting charge. I told the service tech. all I knew about my turn signal not working , and he said I need a new switch ($165 installed), and charged me $150 + misc. $ I told the service tech. all I knew about my turn signal not working , and he said I need a new switch ($165 installed), and charged me $150 + misc. $15 to tell me that he would order one and I need to come back again. Having a min. electrical troubleshooting charge (not based on time spent) for easy electrical problems is a rip-off. More
Service One of my biggest gripes is the time you spend waiting. Also they said they were going to wash my car and they didn’t. One of my biggest gripes is the time you spend waiting. Also they said they were going to wash my car and they didn’t. More
Oil change and tire rotation Oil change and tire rotation. It was a Monday and very busy, it took over 2 hours. Should have more mechanics to make it go faster. Oil change and tire rotation. It was a Monday and very busy, it took over 2 hours. Should have more mechanics to make it go faster. More
Good dealership Overall, easy to work with. However, I need to review my receipt as I believe I was overcharged for something. I'm sure they'll make it right because Overall, easy to work with. However, I need to review my receipt as I believe I was overcharged for something. I'm sure they'll make it right because they seem like stand up people. More
Oil change and tire rotation Moises did a fabulous job! He was very helpful and courteous. The parts person also showed me how my key fob opened and gave helpful hints Moises did a fabulous job! He was very helpful and courteous. The parts person also showed me how my key fob opened and gave helpful hints More
Thank You. I have had a pleasant experience during my recent CR-V purchase at Luther Honda in Brooklyn Center, MN. Jon Tearle is a seasoned professional with e I have had a pleasant experience during my recent CR-V purchase at Luther Honda in Brooklyn Center, MN. Jon Tearle is a seasoned professional with excellent customer service skills and great product knowledge. After comprehensive vehicle presentation and smooth sale price negotiations I was able complete the purchase in a short time. Thank you, Jon and Luther Honda Team! More
Best Day Ever I gave a good review for this dealership because my experience was great. I worked with Steve Evans and he was knowledgeable and personable. He helped I gave a good review for this dealership because my experience was great. I worked with Steve Evans and he was knowledgeable and personable. He helped me work though all of my questions and get the car I want. I’ve only had my new car for a day but I’m loving it! Steve was also nice enough to show me all the cool features of my new car and teach me how it all works! More
Great experience Crystal, our sales person, was awesome! Great experience from beginning to end. We got a fair lease price. Everything was seamless. We will defini Crystal, our sales person, was awesome! Great experience from beginning to end. We got a fair lease price. Everything was seamless. We will definitely refer our friends. More