Luther Brookdale Honda

A/c repair Your employees are great. What’s not to great is the fact that I have an extended warranty and within two months my a/c has gone out twice. I paid $50 Your employees are great. What’s not to great is the fact that I have an extended warranty and within two months my a/c has gone out twice. I paid $500 dollars the first time for them to solve the issue for a month when clearly the problem was a leak which is under warranty and I’m now out of pocket that....then had me drive a car with no AC for a month in 90 degree weather. Good thing your an employees are great because as a company over all it’s not so much. I will not purchase another Honda. The only reason I’m giving this a 5 star is for your employees. More

Honda Accord Price was higher than initially quoted I think, I think due to light bulb replacement. Car/radio code was not reset after battery was disconnected t Price was higher than initially quoted I think, I think due to light bulb replacement. Car/radio code was not reset after battery was disconnected to change head light. luckily, we have the code because it happened previously but the techs should make sure to watch for that. Overall good experience however - Marlin is a good dude. Jeff More

Great customer service and reasonably priced . I was able to schedule online via webchat. I was in and out in a timely fashion. I was able to schedule online via webchat. . I was able to schedule online via webchat. I was in and out in a timely fashion. I was able to schedule online via webchat. More

Oil change, new tires Good service, fair prices. Prompt service when I arrived. Had a great deal on new tires. I was able to rent a car, so i didn't have to wait. Good service, fair prices. Prompt service when I arrived. Had a great deal on new tires. I was able to rent a car, so i didn't have to wait. More

Same day service. Called in am and was able to schedule an oil change at 11:30am. Rep took the time to reprogrammed my phone to sync with my car Friendly staff. Nice w Called in am and was able to schedule an oil change at 11:30am. Rep took the time to reprogrammed my phone to sync with my car Friendly staff. Nice waiting area. More

Great experience Great service, wonderful waiting room with snacks and drinks. I’m normally not loquacious so getting 25 words is a challenge for me. The service spec Great service, wonderful waiting room with snacks and drinks. I’m normally not loquacious so getting 25 words is a challenge for me. The service specials were really good. The free car wash was welcome though dead bugs were left on the bumper and grille. More

Buying a Used Honda CR-V I thought Luther Brookdale Honda had a good selection of used CR-V’s to select from. My wife and I already knew which features we wanted in a used CR- I thought Luther Brookdale Honda had a good selection of used CR-V’s to select from. My wife and I already knew which features we wanted in a used CR-V and our salesperson was able to point us to 3 selections immediately. We purchased the one that was a Honda certified used car. It was an easy and painless process. More

1st time new car buyer Great sales staff. We were s thinking of buying used but Chad convinced us we could get great deal buying new. Very responsive and knowledgeable. Great sales staff. We were s thinking of buying used but Chad convinced us we could get great deal buying new. Very responsive and knowledgeable. More

Slow start but ended good They didn't seem to take me super seriously at first (I am a little young to be looking at new cars), and in their defense I was very unsure of many t They didn't seem to take me super seriously at first (I am a little young to be looking at new cars), and in their defense I was very unsure of many things. However, once they realized I was serious they gave me above and beyond service, they were nice and fun to work with. Overall the experience I received from them was above and beyond what I could have expected. More

Good staff Sales person went out the way to get a car from a different lot came back with a car that we liked. Bought the car immediately. Sales person went out the way to get a car from a different lot came back with a car that we liked. Bought the car immediately. More