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Luther Brookdale Honda
Brooklyn Center, MN
6,514 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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6,514 Reviews of Luther Brookdale Honda
May 06, 2018
5 star I had excellent service starting with my check in. Maurice was my service advisor. Service finished on time. It’s a great place to work during your wa I had excellent service starting with my check in. Maurice was my service advisor. Service finished on time. It’s a great place to work during your waiting More
by Janice
Verified CustomerEmployees Worked With
Maurice Johnson
May 05, 2018
Changed oil & filter and car washed Everything are good except car wash is not cleaned good; much of dust dots still remain, i have to go to Holiday car wash to clean up again. Everything are good except car wash is not cleaned good; much of dust dots still remain, i have to go to Holiday car wash to clean up again. More
by toutran5
Employees Worked With
Marlin is a so friendly and is a good service man. I will come back again for service with him, Marlin Haney
May 05, 2018
Oil change and tire rotation Great waiting area for kids! Clean and bright! Adding come coloring books and crayons would be perfect. A delicious snack and beverage area. Lots of g Great waiting area for kids! Clean and bright! Adding come coloring books and crayons would be perfect. A delicious snack and beverage area. Lots of great choices! More
by carazanko
Employees Worked With
Jeremie Harding
May 05, 2018
Genuinely caring As all repairs, went in for one thing and other things were found. Lucas did a great job of keeping me informed both on procedures and price which wa As all repairs, went in for one thing and other things were found. Lucas did a great job of keeping me informed both on procedures and price which was so helpful. It was a busy Friday and he thanked me for my patience numerous times. Great experience. Not sure of the name of the tech that worked on my car but they deserve a shout out, too. They aligned my Fit twice to get it as close to perfect as possible, I appreciate their diligence! More
by sstockb1
Employees Worked With
Lucas Smith
May 05, 2018
Not sure of everything Why wasn't my warranty covered even thou it wasn't my own fault from a puncher on the side of my tire which costed me almost $40 out of pocket? Even Why wasn't my warranty covered even thou it wasn't my own fault from a puncher on the side of my tire which costed me almost $40 out of pocket? Even though it was advised from the sales representative and financial adviser added the service warranty into my loan. This is what I call misrepresentation and now the service area is handling a simple situation which they cannot do anything about it through the NSD autocare package. It's ridiculous! More
by CINDYVANG81
Employees Worked With
Alicia Jenkins, Don Daniels, Steven Evans
May 05, 2018
My experience at Luther’s Brookdale Honda was excellent. Lo was super helpful to both my parents and myself. He explains things very well and clearly. Would totally recommend him to someone who is looking fo Lo was super helpful to both my parents and myself. He explains things very well and clearly. Would totally recommend him to someone who is looking for cars over at your dealership. More
by PHATROPORN.YANG98
Employees Worked With
Lo Vang
May 05, 2018
Oil change The oil change took 2 hours which was too long! Pleasant area to wait for service but didn’t plan for such a lengthy stay The oil change took 2 hours which was too long! Pleasant area to wait for service but didn’t plan for such a lengthy stay More
by MARYSTROM8408
Employees Worked With
Mike Suelter
May 05, 2018
Great service but long wait The service was great and my car was sparkling clean. Staff was friendly. Waiting area was comfortable and clean. My only complaint is I had to wai The service was great and my car was sparkling clean. Staff was friendly. Waiting area was comfortable and clean. My only complaint is I had to wait almost 2 hours for an oil change. More
by JANEBORTNEM
Employees Worked With
Maurice Johnson
May 05, 2018
Class act Top tier service from a very well educated sales team. I enjoyed the entire experience and would recommend Luther Brookdale Honda to anyone looking f Top tier service from a very well educated sales team. I enjoyed the entire experience and would recommend Luther Brookdale Honda to anyone looking for a new or used vehicle More
by ADAMLOFFHAGEN
Employees Worked With
Joe Haertzen, Noah Hanneman, Benjamin Haertzen, James Holmes
May 04, 2018
Purchased my leased vehicle Decided to keep my vehicle after lease was up. Very smooth transition! Special thanks to Dave Nix! Very knowledgeable and I appreciate that. Took onl Decided to keep my vehicle after lease was up. Very smooth transition! Special thanks to Dave Nix! Very knowledgeable and I appreciate that. Took only about 45 minutes! More
by pshibs
Employees Worked With
Nash Tawfeek, Dave Mix
