Luther Brookdale Honda

My Clarity was in twice - no problem found My new Honda Clarity was in twice for infrequent intermittent problems but mechanic couldn't duplicate problems. I brought in the vehicle clean and g My new Honda Clarity was in twice for infrequent intermittent problems but mechanic couldn't duplicate problems. I brought in the vehicle clean and got it back dirty. Not what I'm used to. :-( More

Sold me what I wanted I went in to the dealership and said what I wanted in a vehicle, my salesperson listened to what I said and then steered me to the vehicle to said I w I went in to the dealership and said what I wanted in a vehicle, my salesperson listened to what I said and then steered me to the vehicle to said I wanted when I started to veer off. He didn’t try to oversell me either, I appreciate that. Finance guy want Awesome too! More

I already had my heart set I already knew going in I’d buy this car. I just wanted to know more about it. The salesman I worked with was nice, but kind of left me in the dark. I I already knew going in I’d buy this car. I just wanted to know more about it. The salesman I worked with was nice, but kind of left me in the dark. I had to pry for information. The whole experience just didn’t feel genuine, not sure if it was just an off day or what. I’ve had two coworkers buy their cars at this location and they had good experiences so I thought I’d give it a shot. I’m happy to have my “new” used car, but I don’t know who to go to if I have more questions. Not very impressed. Example- when test driving the car, I saw there was a hatch back cover and one would only think that a used car comes with what’s in it. When picking up the car, it did not come with it, I asked why and I was told that if I would have upgraded it would come with it. How does one upgraded used car? Again, love the car, just not very impressed with the service. More

I already did - great. Every 4 years I purchase (trade in) Honda Accord. through Luther Brookdale Honda, why, since the sales people have treated me with high quality care e Every 4 years I purchase (trade in) Honda Accord. through Luther Brookdale Honda, why, since the sales people have treated me with high quality care every time.. I'm tremendously ,satisfied and after next 4 years, God willing, I'll trade for another Accord. More

New car lease The last couple of used cars I have purchased have disappointed me in reliability. I have always had good vehicles from Honda, so I decided to go back The last couple of used cars I have purchased have disappointed me in reliability. I have always had good vehicles from Honda, so I decided to go back to them. This time I chose to lease a brand new Honda Civic hatchback. It looks great and drives better than anything I have driven recently. The lease option made it possible to stay within my budget as well as having peace of mind on reliability. More

Excellent service! Whitney was great. Everyone there was helpful and courteous. Whitney is very knowledgeable about the vehicles. The finance gentleman -- I can't reme Whitney was great. Everyone there was helpful and courteous. Whitney is very knowledgeable about the vehicles. The finance gentleman -- I can't remember his name -- made the paperwork process very smooth and easy for me. More

Fast fun and satisfying I was told it was usually s long and sketchy process whenever it was your first time in get your own brand new car even thou I only got one for a leas I was told it was usually s long and sketchy process whenever it was your first time in get your own brand new car even thou I only got one for a lease it was still worth it and it was fast and satisfying in the same time. More

Fast in and fast out with very good customer service Salesman was very knowledgeable about the car and very easy to work with. Price was fair. Paper work was fast and easy to understand the breakdown. Salesman was very knowledgeable about the car and very easy to work with. Price was fair. Paper work was fast and easy to understand the breakdown. More

Prompt friendly service from everyone involved. Everyone who works here is always charming, friendly and outgoing. They're always interested in giving you as much information as possible, and helpin Everyone who works here is always charming, friendly and outgoing. They're always interested in giving you as much information as possible, and helping you make the best choice possible. It's clear the people who work here really care about their customers. More

Unacceptable wait time for a simple oil change. 2 hours for an oil change when you have an appointment at a professional garage is unacceptable. This is why we go to the dealership is for the servi 2 hours for an oil change when you have an appointment at a professional garage is unacceptable. This is why we go to the dealership is for the service. Without that there is no reason to go. Appointment was at 1:30 and wasn’t finished until 3:35. I wasn’t the only one. Very disappointing seeing that I have a Pilot that cost me over $50000 bought at their dealership!!! More