Luther Brookdale Honda

Service on battery Great job by John He kept me informed about what was being done and work was done in less than an hour. Battery was tested and found to not hold a cha Great job by John He kept me informed about what was being done and work was done in less than an hour. Battery was tested and found to not hold a charge and was then replaced.. More

Honda Was in for a dash message about my brake. All went well. In and out quickly. Hot coffee and muffins available. Service was great. Thanks. Was in for a dash message about my brake. All went well. In and out quickly. Hot coffee and muffins available. Service was great. Thanks. More

Very courteous and professional It was a routine oil change but the service experience was great. John was very professional and customer service oriented. Cost effective because if It was a routine oil change but the service experience was great. John was very professional and customer service oriented. Cost effective because if coupon. More

The salesman was friendly I felt welcome he didn’t outstando The salesman was friendly I felt welcome he didn’t outstanding jobThe two people I dealt with did a great job made me feel welcome they where friendl The salesman was friendly I felt welcome he didn’t outstanding jobThe two people I dealt with did a great job made me feel welcome they where friendly they knew their product he presented it well More

Maurice always delivers I come to a farther service center to work with Maurice. He is helpful, friendly, and explains things very well. I never feel pressured and I know he I come to a farther service center to work with Maurice. He is helpful, friendly, and explains things very well. I never feel pressured and I know he has my back. More

Purchase of new Honda Pilot with Accessories Sales and service have been excellent. They listen, show courtesy, consideration and provide their suggestions and recommendations. Many thanks to T Sales and service have been excellent. They listen, show courtesy, consideration and provide their suggestions and recommendations. Many thanks to Tom and Scott from sales and Alicia in Service. Sincerely, G&M More

Check up and oil change Marlin H. Was very thorough and explaining what needed to be done and what he had found. During the tire rotation he discovered that I had foreign obj Marlin H. Was very thorough and explaining what needed to be done and what he had found. During the tire rotation he discovered that I had foreign objects into of my tires that were causing problems. Everything was looked at and assess and fixed. The service centers staffs attention to detail is exceptional. I love this place! More

My experience with Luther brookdale honda I am happy to lease and get services from this dealer. The service is fast and always ready to help. Since I have leased my Honda 2015, every one was I am happy to lease and get services from this dealer. The service is fast and always ready to help. Since I have leased my Honda 2015, every one was wonderful in answering my questions and in advising what to do in the mid of my lease and as am also approaching the end of lease. Benjamin and Aaron are wonderful people to work with. More

Coupon not honored Having been a loyal customer to Luther for years, I continue to bring my leased cars to the service centers due to the discounts and customer service Having been a loyal customer to Luther for years, I continue to bring my leased cars to the service centers due to the discounts and customer service normally provided. This past experience has me rethinking coming to the service center. On all visits, I have been able to utilize the discounts sent to my email - in fact, I've even had a service representative apply the discount when I forgot to share the coupon! I have always been impressed. This visit, I came on 4/2/2018 for my service and presented my $19.95 oil change coupon for my oil change. I was told it had expired on 3/31/2018 and I could not use it and until I received the April coupons I could not be granted the discount. Consequently, I paid the full price - albeit with frustration. On April 5th, approximately 60 hours since my visit, I received an email from Honda with a reminder to come in for service and another coupon for the oil change - this one expiring on 6/30/2018. This was incredibly frustrating to me - as I easily could have gone to a service center closer to my house and received a much cheaper (in line with the coupon) oil change than the one provided by my own dealership that consistently provides me with coupons for a service - I just happened to come in a four day window where they chose not to honor their own coupon. I hope to have the difference refunded. More

Service All staff we worked with were efficient, friendly, supportive to needs & requests, and did excellent work. Jeff was great to work with! We totally enj All staff we worked with were efficient, friendly, supportive to needs & requests, and did excellent work. Jeff was great to work with! We totally enjoy getting our service needs addressed by this company. They take very good care of their customwts! More