Luther Brookdale Honda

Excellent experience! We went to Brookdale Honda to lease a new Civic and we were very pleased with how things went. Our contact Ryan was friendly, courteous and he expla We went to Brookdale Honda to lease a new Civic and we were very pleased with how things went. Our contact Ryan was friendly, courteous and he explained everything clearly. Best of all, there were no surprises. The lease details were exactly as advertised. I really got the impression the dealership was on my side and not just interested in making a sale. I would gladly recommend Brookdale Honda to a friend. More

Lock/unlock mystery Issue with locks unlocking and locking on their own. They had to send it out, but gave me a loaner while they did. It was taken care of for no charge Issue with locks unlocking and locking on their own. They had to send it out, but gave me a loaner while they did. It was taken care of for no charge and Maurice in service was very helpful. More

Service Very Satisfied. It was a good experience. I like how friendly the service person was in definitely going back the next time I need service.. Very Satisfied. It was a good experience. I like how friendly the service person was in definitely going back the next time I need service.. More

Abbes is 2nd to none Abbes has earned the right to be our sole provider for vehicles for our business. He is honest, sincere, quick to respond to questions and he his pri Abbes has earned the right to be our sole provider for vehicles for our business. He is honest, sincere, quick to respond to questions and he his primary concern is keeping you happy as a customer. Abbes treats his clients as if he were running his own business - he knows that if people walk away happy, they will come back. I have walked away happy every time. More

Easy to work with. Kortney answered our many questions,was patient and was very helpful. Buying a new Honda was much less stressful with her help. She helped with settin Kortney answered our many questions,was patient and was very helpful. Buying a new Honda was much less stressful with her help. She helped with setting the programs I will use and I felt pretty confident when I drove off the lot. John included the extras we wanted and the price was the best we found after weeks of searching. More

Customer service Excellent service from start to finish. Marlin was very courteous taking the time to listen and then responding thoughtfully. He knew I had just worke Excellent service from start to finish. Marlin was very courteous taking the time to listen and then responding thoughtfully. He knew I had just worked an overnight shift and encouraged me to get some coffee and muffins. I was happy with the service and the car wash was a nice touch. I will come back for service in the future. More

Service center The mechanics that work there are not saying the truth when they inspect the vehicles, so they pass the info to the service desk,then they charge you The mechanics that work there are not saying the truth when they inspect the vehicles, so they pass the info to the service desk,then they charge you a lot of money just to gues what is wrong. Chad was doing his job but the mechanics on the back they don’t know what they are doing. More

Unfriendly people When I got to the dealer, I was told to wait by car, and there were another minority waiting by a car. All the specialist or people that were suppose When I got to the dealer, I was told to wait by car, and there were another minority waiting by a car. All the specialist or people that were suppose to help were on their chair doing something and not acknowledging. I had to stand by car for about 5-7 minute if not more. Ohh! Also, when I went to those desks no one looked at me and said,”hello, how can I help you” instead I had to speak up to get their attention. Unfortunately I got this feeling that everyone is not treated the same. Anyways, hope to see good changes next time. Thank you. More

review summary the experience at luthers is always pleasant and professional. our tech rep, jon fern, answered all of our questions and concerns with patience and the experience at luthers is always pleasant and professional. our tech rep, jon fern, answered all of our questions and concerns with patience and courtesy. when we next visit we will request jon to be our tech advisor. More

Awesome Service!! I was able to get an appointment within 20 minutes of calling in. I was greeted and treated very well by friendly and knowledgable service gal. The wo I was able to get an appointment within 20 minutes of calling in. I was greeted and treated very well by friendly and knowledgable service gal. The work was done within an hour and I enjoyed the coffee, treats and watching HGTV!! Thanks! More