Luther Brookdale Honda

Wonderful Experience Adam was great to work with and Val made the financing part easy and enjoyable 😊 I got a great deal on a used car and am very pleased with the purcha Adam was great to work with and Val made the financing part easy and enjoyable 😊 I got a great deal on a used car and am very pleased with the purchase. More

Regular maintenance All the service techs are great. Marlin did mine and he’s the best. Luther is best in class for service and sales! Thanks again All the service techs are great. Marlin did mine and he’s the best. Luther is best in class for service and sales! Thanks again More

Chad Rawson is a great salesperson with whom to work. Chad responded to my calls in a timely manner (very fast!) , provided information i needed without any judgment about my limited knowledge, was relax Chad responded to my calls in a timely manner (very fast!) , provided information i needed without any judgment about my limited knowledge, was relaxed and personable, and was respectful in every way. I bought a 2015 CRV that had been used as a loaner by the dealership and had few miles on it. The car had been well cared-for. It has been a gem in every way possible. More

Thank you I drove 40 minutes to place of purchase to have my 2012 Odyssey serviced. It was refreshing to go to a Honda dealer and be given clear and honest feed I drove 40 minutes to place of purchase to have my 2012 Odyssey serviced. It was refreshing to go to a Honda dealer and be given clear and honest feedback regarding the vehicle. I also appreciated not being told I needed new front brakes, new windshield wipers, new air filter or new cabin filter. The technicians and service consultants were mostly genuine and caring. The cashier left something to be desired. Felt as if I was imposing an inconvenience. I will return for future service. More

disappointed and will not be coming back I made an appointment after my car was not starting. Prior to the appointment, I made plans to have someone jump my car to make it to the appointment I made an appointment after my car was not starting. Prior to the appointment, I made plans to have someone jump my car to make it to the appointment on time. Upon arrival, we decided to test the battery and go from there. Since my car was out of warranty by two months, having previously servicing there before the warranty was up and my battery was in good standing, I was surprised this wasn't diagnosed before. The battery was tested and was determined the battery was in good condition. I was sent on my way. No more then a half an hour after leaving, my car was not starting again and I was stranded with no plan or people to help. I called the service department and they suggested I get my car BACK to Honda as soon as possible. At this point, I was very frustrated since making an appointment and being turned away. Also, being told by the service department I needed to PAY for a tow truck to get my car back there. After an hour of problem solving on my efforts, the car was returned to Honda. There I had an intensive battery test in which I had to leave my car there for hours. Upon that test the battery had failed. Thus directing them to put a new battery in. I never at any point of my 6+ hour service received an apology. Suffice to say the tools the machanics are using are in accurate, the service department has poor promlem sovling, and customer service did not service the customer. I will never be servicing my car there again. More

Thoroughly inspected,but high cost, and communication could I feel I get a good inspection of my vehicle every time. However it is more costly than other options out there. I also had to call twice to follow I feel I get a good inspection of my vehicle every time. However it is more costly than other options out there. I also had to call twice to follow up on my vehicle which was dropped off at 9am for a tire roatation an oil change. I didn’t get a call from my service tech until 5:15pmthat night saying they hoped I could still pick it up by 6pm when they closed since they were closed Sunday. If you want to charge premium prices you need to provide premium services. More

Great and fast service Steve E was my salesman- very efficient and couretious of my time. Very happy with the used vehicle that I purchased. Would highly recommend!!!! Tha Steve E was my salesman- very efficient and couretious of my time. Very happy with the used vehicle that I purchased. Would highly recommend!!!! Thank you! More

Amazing Kortney and Val were the bomb. Kortney helped me on consecutive days of indecisiveness and kept her eyes open for me. Val was so nice to work with, ve Kortney and Val were the bomb. Kortney helped me on consecutive days of indecisiveness and kept her eyes open for me. Val was so nice to work with, very kind and helpful. More

Great customer service received from Mr. Marlin. I did receive great customer service from Mr. Marlin and he explained what need to be done on my car in order to maintain it in great condition. I did receive great customer service from Mr. Marlin and he explained what need to be done on my car in order to maintain it in great condition. More

Never fixed the problem I came in with. Still didn’t work Didn’t work when I left. It either needs a new battery or a new car starter. You shouldn’t have to wait until the 3rd try to get your car started on a Didn’t work when I left. It either needs a new battery or a new car starter. You shouldn’t have to wait until the 3rd try to get your car started on a NEW car!! More