Luther Brookdale Honda

Service was faster than first expected. Nice waiting area. Nice coffee and sweets 🍫. Nice and quiet 🤫. Chairs not as comfortable as desired 🤔. My 2014 odyssey has under 17000 miles o Nice waiting area. Nice coffee and sweets 🍫. Nice and quiet 🤫. Chairs not as comfortable as desired 🤔. My 2014 odyssey has under 17000 miles on it. I want to know why the rear brakes are worn so much that they rate only “fair”? 😲. The front brakes were rated “good”. 😀 I drive with feather foot and not aggressively. 😀. I do not know who serviced my odyssey on Feb 5. More

Luther Brookdale Honda Customer Servicr Luther Brookdale Honda always gives the best service. Even waiting for your car to get done, it’s comfortable enough to sit and wait. The entire team Luther Brookdale Honda always gives the best service. Even waiting for your car to get done, it’s comfortable enough to sit and wait. The entire team is always more than happy to take care of you. Always pleased. More

Straight to the point I have brought in my CRV twice and had a Civic there once and all times were great experiences. I tell them what I need done to my car and they fix it I have brought in my CRV twice and had a Civic there once and all times were great experiences. I tell them what I need done to my car and they fix it and that’s that, they don’t nitpick everything about your car and tell you to pay more. And I haven’t had a reason to bring my car(s) back, except for general maintenance. I certainly have my trust with the employees to work on my car. More

Quick and easy. Birdy was awesome. This was, without a doubt, the most painless car buying experience I've had. Next time I buy a car, it will definitely be from him. Birdy was awesome. This was, without a doubt, the most painless car buying experience I've had. Next time I buy a car, it will definitely be from him. More

Efficient I had a great experience with your dealership. I felt the communication ahead of time was a big reason. I didn't want to get bogged down in a long p I had a great experience with your dealership. I felt the communication ahead of time was a big reason. I didn't want to get bogged down in a long process. I knew what I wanted and communicated that to my salesperson Chad. Chad communicated effectively with me and I left happy with a new CRV. The only recommendation I would have is to allow a 2nd passenger to sit in the front seat. It was a cold day, and my wife was denied the passenger seat and asked to ride in back. Needless to say, I had to hear about it all the way home. You may have a policy on this, or it may have been personal choice. Either way, please listen closer to customer requests. More

Great Experience Our sales rep. and all of the staff made a consistent effort to make sure we were welcomed and happy with every step of our visit. Our sales rep. and all of the staff made a consistent effort to make sure we were welcomed and happy with every step of our visit. More

Cooperative We had done a lot of research before we arrived at the dealership. We decided what model and agreed on a price over the phone. When we got to the de We had done a lot of research before we arrived at the dealership. We decided what model and agreed on a price over the phone. When we got to the dealership the salesman (Scott) was helpful, he even came in on his day off, moved the process along quickly. We live about 3 hours away so it was nice to get back on the road with our new Pilot quickly. More

Service Everyone is always happy to help me with my car and take care of my needs. So friendly and efficient and always tell me what needs attention. Everyone is always happy to help me with my car and take care of my needs. So friendly and efficient and always tell me what needs attention. More

I was very impressed with the people and service. My experience was very good. The whole process was like a well-oiled machine. It was obvious that much training & attention to detail was implemented My experience was very good. The whole process was like a well-oiled machine. It was obvious that much training & attention to detail was implemented & employees were knowledgeable & enjoy their work. More

Good until Jared had to leave. The only problem I had was, it took 2hrs for me to get my car back from an oil change, when I was told it would take hour to hour 15min. The only problem I had was, it took 2hrs for me to get my car back from an oil change, when I was told it would take hour to hour 15min. More