
Luther Brookdale Honda
Brooklyn Center, MN
Filter Reviews by Keyword
By Type
6,464 Reviews of Luther Brookdale Honda
Great Experience Adam was thorough and extremely helpful. He knew an extensive used inventory across several makes, and had an impressive ability to compare across ma Adam was thorough and extremely helpful. He knew an extensive used inventory across several makes, and had an impressive ability to compare across makes and models. When we narrowed our choice he was responsive and very clear in not only answering our questions, but telling us other aspects of the car that we didn't know. Very knowledgeable, very thorough, and very responsive. This was a really good experience. Dave Mix made the finance process clear, and was very helpful on the points where we had to think about it. Great team. More
My first new car purchase ever! Scott Ferguson was extremely knowledgeable, helpful and not pushy in the least. I went into this dealership one Saturday morning to test drive a used Scott Ferguson was extremely knowledgeable, helpful and not pushy in the least. I went into this dealership one Saturday morning to test drive a used car. Many hours later, after having asked a billion and one questions (and having them expertly answered by Scott), I left having decided to buy a brand new vehicle. When I went to pick up my car, the cargo cover I had ordered was missing. The very next day Scott drove to my condo and installed it himself. I could not have asked for a better first-new-car buying experience!!! More
Chad was great! Chad Rawson helped my husband and I find a car. He never pressured us and made sure we made the right decision for my family. We first looked at a Us Chad Rawson helped my husband and I find a car. He never pressured us and made sure we made the right decision for my family. We first looked at a Used car, and then started to look at a new car. Chad answered all of our questions, always text or called back right away, and always explained any questions/ concerns we had. We could trust him right away. We went to a few dealerships and as we were car shopping, and a lot of sales people just do not care. We decided to get a new 2017 Honda Accord Touring. This was our first Honda and yes, I am sure it isn't rocket science, but Chad took his time and explained all features in the delivery bay at Honda Luther. He made sure all of the checkpoints on the delivery paper was completed, my seat was set, the mirrors set, my phone setup etc. Chad even helped me get the best price on the car. He was able to work with me, and his manager to get the best price on the car. Once I left the dealership, that was not the end of it. Chad did 2-3 follow ups, less than a week of me purchasing the car! This is suprising to me. Most sales people would be done with the customer once the customer left. But for Chad, referrals and long term relationships and making sure the customer is happy, makes him happy. On a scale of 1-10, I would rate Chad a 10 for great customer service and being helpful. I believe in reviews, as it is helpful to others. So if you are reading this review, and want to get someone that will be a great assist to you or your family, please visit my friend Chad. He will take care of you! More
Excellent Michael B. I love the web site, certified pre owned option, customer service, and Michael B. Super personal knows his business kind of a guy!!!! Thank you!! I love the web site, certified pre owned option, customer service, and Michael B. Super personal knows his business kind of a guy!!!! Thank you!! More
Bought used accord Scott Ferguson eagerly helped me buy an older accord even though they were busy on a late Saturday night and he could easily have helped someone with Scott Ferguson eagerly helped me buy an older accord even though they were busy on a late Saturday night and he could easily have helped someone with a new car. He didn’t rush me when it got close to closing time and had a great sense of humor! Thanks Scott for my Accord! More
Knowledgable, low pressure, honest Scott was very knowledgeable of the Honda Pilot and presented the facts in and honest and forthright manner. He was not pushy and let my wife and I d Scott was very knowledgeable of the Honda Pilot and presented the facts in and honest and forthright manner. He was not pushy and let my wife and I deliberate our decision without undo pressure. It was great working with him. More
Scott Ferguson Great salesmen! Scott spend plenty of time with me explaining the various features of the car he was very willing to work with me on the price. Great salesmen! Scott spend plenty of time with me explaining the various features of the car he was very willing to work with me on the price. More
Excellent Honda Pilot Buying Experience I inquired online about a Honda Pilot and to my surprise Chad got back to me within an hour. We started texting about the vehicle model I wanted and I inquired online about a Honda Pilot and to my surprise Chad got back to me within an hour. We started texting about the vehicle model I wanted and the featured I wanted. I was shocked that within a matter of 3 hours going back and forth via text I had purchased a vehicle. I had been in talks with another dealership and they were dragging their feet on getting me the pricing information I needed to make a deal so that dealership lost out on my business. Chad was professional and courteous which I appreciated and he knew I was eager to make a deal. My experience with Chad and Luther Brookdale Honda was fantastic. Best car buying purchase I have ever had. Thank you. More
Great Experience at Luther Brookdale Honda I knew what I wanted and the process was quick and easy with friendly employees that made the experience a pleasure. I love my new car and I've alrea I knew what I wanted and the process was quick and easy with friendly employees that made the experience a pleasure. I love my new car and I've already recommended Luther Honda to friends! More
looking for a vehicle that suits my wife and myself. We test drove a GMC Canyon but it was rough riding and to big for my wife. The Honda we felt is good for both of us. We test drove the Ridgeline and C We test drove a GMC Canyon but it was rough riding and to big for my wife. The Honda we felt is good for both of us. We test drove the Ridgeline and Chad did an excellent job of explaining the different models and options. I would like to have the longer warranty but was a lot of money on top of paying quite a bit for the vehicle. More