Luther Brookdale Honda
Brooklyn Center, MN
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6,603 Reviews of Luther Brookdale Honda
Chris! Chris was very helpful and professional when I chose to lease a Honda and I wouldn't work with anyone else! He was amazing! Highly recommend him! Than Chris was very helpful and professional when I chose to lease a Honda and I wouldn't work with anyone else! He was amazing! Highly recommend him! Thank you!! More
Delivered what they promised. Tanner Brothen, Jim Holmes, and Matt Snaza, helped me transition into a used car from my leased Honda. They all were patient and took their time maki Tanner Brothen, Jim Holmes, and Matt Snaza, helped me transition into a used car from my leased Honda. They all were patient and took their time making sure we covered everything. I had and issue with an old part a couple days later and Tanner was there for our appointment early and accompanied me to the service center. He even helped with a loose knob on my seat himself before making sure the service center knew everything they needed to know. They replaced the part at no cost as stated in their used car 30 day 1000 mile warranty. I am happy with the way they worked with me to add value to my already great service. More
Top notch customer service Victor and Jim hooked my family up with a 2016 Honda Pilot. Noah was also very helpful. Both Victor and Jim were knowledgeable, friendly, and informat Victor and Jim hooked my family up with a 2016 Honda Pilot. Noah was also very helpful. Both Victor and Jim were knowledgeable, friendly, and informative. I would recommend the team to friends and family and I am a very happy customer. Thank you so much! More
Had a great experience buying our new car We had a great car buying experience at Brookdale Honda this last week. Crystal was very knowledgable about the vehicles and most importantly, no pre We had a great car buying experience at Brookdale Honda this last week. Crystal was very knowledgable about the vehicles and most importantly, no pressure to buy. We got a good deal on our car and would definitely buy again from them. Thanks! More
Wonderful Service I have brought my odyssey in for service with Brookdale Honda since I bought. They have always been extremely helpful and knowledgeable about what nee I have brought my odyssey in for service with Brookdale Honda since I bought. They have always been extremely helpful and knowledgeable about what needed to be done on my van. Easy to deal with, without the pressure of adding additional services. Recently my wife was in need of a new vehicle, and Luther Brookdale Honda was the first place we want to check with. I found a CR-V on their website and filled out the form for more information. Within an hour I received an email from Dan Johnson. He was very attentive to what we were looking for. WE emailed and talked on the phone a couple of times, starting on a Tuesday. I made an appointment with him for Friday, to look at the CR-V. He had something come up and informed me of that. He made arrangements for us to meet with Greg Schantzen. So we arrived for our appt and Greg was well aware of what we wanted, he informed us that the CR-V we first inquired about was in the process of being sold, so he took us to 2 others that they had on the lot, one priced slightly above the original one and one slightly below. Greg was absolutely wonderful through the test drives and made the decision to purchase really easy. Which is amazing because we showed up at 400pm on a Friday when they close at 600pm. We had a trade in that also needed to be appraised. They gave us on offer on our trade and then turned us over to Dave in the Finance Dept. Dave was excellent and took a little ribbing from me in stride, very nice and caring man. Needless to say but the process went smoothly and we were out of the dealership with our CR-V at 610. During the whole process Greg made sure our needs were met and our questions answered. He didnt rush us or make us feel as if we were just a sale. I want to thank all the people a Brookdale honda for their great service. If you need a vehicle and are interested in getting a Honda please go see these amazing people. I'm a customer for life. Thanks again Greg and the rest of the staff at Brookdale Honda. More
Amazing!!! My experience at Honda Brookdale was wonderful and what made it more enjoyable is the great service provided by Chris Neis. He is extremely helpful an My experience at Honda Brookdale was wonderful and what made it more enjoyable is the great service provided by Chris Neis. He is extremely helpful and knowledgeable. He really helped me make my decision and get the car I loved with a reasonable price and convenient monthly payment. He also took my kid to the lounge and got them snack while I was calling my insurance company. It was definitely a great experience!!! I would've give it more than 5 stars if I could. Thank you!!! More
Helpful on Short Notice I came to Luther Brookdale Honda in a bit of a pinch (my old car died suddenly and I needed a new one). Dan Johnson was the most helpful salesman I've I came to Luther Brookdale Honda in a bit of a pinch (my old car died suddenly and I needed a new one). Dan Johnson was the most helpful salesman I've ever encountered. I am a young woman and newly independent so I was incredibly relieved by his help, patience, and clarity. Within a few hours I was able to drive my new car off the lot and be back at work. The price was better than what Kelly Blue Book recommended and the upkeep of the 2012 car was impeccable. I would absolutely recommend this dealership to anyone looking for a car, and I would point them to Dan Johnson. More
Awesome!! I was not looking forward to buying a new car as it had been ten years, a lot has changed since then. The salesman Joe was amazing and really went abo I was not looking forward to buying a new car as it had been ten years, a lot has changed since then. The salesman Joe was amazing and really went above and beyond and made it a very pleasant experience. The team at Luther went above and beyond to make it so that I was able to get financing with not so great of a credit score. I truly appreciate it and I love my new car. Thanks again More
Exceptional service John Fern provided super service when I brought my Honda in for tire repair. He explained all my options for repair. It was late in the day but he too John Fern provided super service when I brought my Honda in for tire repair. He explained all my options for repair. It was late in the day but he took the time to explore options and ask other staff for input. Justin did a great job explaining to me the problems he found on the tire. I'm feel well taken care at this dealership. Every person I spoke to is friendly and caring! More
A++++++++++++ customer service I bought my car from Brookdale Luther dealership. No matter what my concern, the service team is always so helpful. Even the service manager Brian was I bought my car from Brookdale Luther dealership. No matter what my concern, the service team is always so helpful. Even the service manager Brian was so prompt on responding to my concerns. They are quick and professional. I live in south minneapolis and their are a few honda dealerships that are closer to me. But I go to Brookdale honda because I know that their customer service quality is consistent. They seem genuinely caring about the safety and concerns that I have. I couldnt ask for better quality service. Thank you! I don't remember the names of the other service team members that helped me but they were all great. Even the front desk ladies were friendly and gave excellent service. They all deserve a raise.! Great customer service is hard to come by these days. More





