
Luther Brookdale Honda
Brooklyn Center, MN
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6,464 Reviews of Luther Brookdale Honda
Great service I've recently stopped going to local auto shops and have been going to Brookdale Honda for all services. Happy to say that I was politely greeted righ I've recently stopped going to local auto shops and have been going to Brookdale Honda for all services. Happy to say that I was politely greeted right away and received great customer service. I was also given an online coupon without having to go through the hassle of printing it off, and instead, only needed to mention the coupon and the phone representative (that informed me of the coupon) once to have it honored. More
Brookdale Honda Service Dept. I've made visits to the service department several times in the past couple months. The service has been stellar. Chad did an excellent job on my mo I've made visits to the service department several times in the past couple months. The service has been stellar. Chad did an excellent job on my most recent visit and helped me set up some warranty work for my next visit. The waiting area is the best I've ever been in. I was able to use their wifi to work the whole time I was there. More
Top Notch As with any experience I have had with Brookdale Honda, this again was Fantastic service. I was able to call and the service department got me in sam As with any experience I have had with Brookdale Honda, this again was Fantastic service. I was able to call and the service department got me in same day. I had to leave my car instead of waiting, but was called within 2 hours and everything was done. To top it off I was given a coupon discount, which is always helpful. But their customer service is something these days seeming to find is RARE. They are very individualized in their interactions with customers, and they remember you from previous visits. I love going to Brookdale Honda, it is inviting, QUALITY, comfortable and an overall amazing experience.! More
Fuel pump recall service. As usual, service was performed on time. All service personnel are friendly, professional and thorough. A really good place to have service performed. As usual, service was performed on time. All service personnel are friendly, professional and thorough. A really good place to have service performed. Also has a nice customer lounge. More
First New Car- Could't be happier! Will Carr made buying my first new car out of college a great experience! Will made what is usually a stressful experience enjoyable. Will was able to Will Carr made buying my first new car out of college a great experience! Will made what is usually a stressful experience enjoyable. Will was able to answer every question I had about the vehicle and reinfroced my decision when I needed him to do so. Will used his knowledge and no pressure approach to sell the car with ease! I would highly recommend buying a car from Will Carr- you will have a great experience! Thanks again Will! More
Great Service I wasn't prepared to arrive with a coupon for the service I anticipated. The service advisor was able to find a coupon that could be applied for the a I wasn't prepared to arrive with a coupon for the service I anticipated. The service advisor was able to find a coupon that could be applied for the additional service I received on my Accord. Very friendly and efficient! More
Ben always gives the expertise & professional service ! You never have a bad day when you get your vehicles serviced by Ben Wysocki or Lucas Smith. They are always looking out for you and knows how much yo You never have a bad day when you get your vehicles serviced by Ben Wysocki or Lucas Smith. They are always looking out for you and knows how much your vehicle means too you. Caring and making the appointments very relaxing along with the strong communication skills that Ben and Lucas express and offer, gives us peace of mind which is very important to us when it comes to our Honda Vehicles. It's also nice knowing that our other cars can be serviced by them too. Thanks again, Suze H. Circle Pines, MN 55014 More
Wow great service Great service- I will be back. Helpful, follow-thru from each person I interacted with. I appreciated the customer service! Thank you so much! Car run Great service- I will be back. Helpful, follow-thru from each person I interacted with. I appreciated the customer service! Thank you so much! Car run great. More
Worst dealership experience I've ever had. I will never return to this dealership after my last service visit. I was treated rudly and when I complained to upper management they made no effort I will never return to this dealership after my last service visit. I was treated rudly and when I complained to upper management they made no effort to improve the situation. I purchased my vehicle from this dealership and all service for its 80000 miles has been done here. I'm now going to a different dealership to have the remaining warrantee work done. More
best ever They have the best service dept. I have ever been in. they also have the best waiting area very friendly service reps. Maurice set up my cell for me. They have the best service dept. I have ever been in. they also have the best waiting area very friendly service reps. Maurice set up my cell for me. More