
Luther Brookdale Honda
Brooklyn Center, MN
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6,464 Reviews of Luther Brookdale Honda
some how good and bad. i hate communit=cate withthe some how good and bad. i hate communit=cate withthe employee sometimes,but i quiet like the lady in the couter room becuase she is nice talking unlik some how good and bad. i hate communit=cate withthe employee sometimes,but i quiet like the lady in the couter room becuase she is nice talking unlike the people in the service room ..they look unfriendly to me... More
First I would like to congratulate you on your new building; it's very customer-oriented; nice seating area with coffee and snacks. I had warranty work completed on my Honda Pilot. The staff was ver building; it's very customer-oriented; nice seating area with coffee and snacks. I had warranty work completed on my Honda Pilot. The staff was very courteous and thorough. I continued to have the same problem and called Zac and he immediately got me back in and had the issue resolved. Zac apologized for having to come in again, but it wasn't his fault. Just an intermittent issue that needed correction and today I have had no further problems with it. Both my wife and I have purchased new vehicles over the years and will always come back to your dealership in the future. Superior quality, customer service and excellent staff of services techs and service writers (Zac). More
Brookdale Honda was busy, but I was in a hurry and they got my oil changed in record time! Laurel was pleasant and efficient. A great experience. got my oil changed in record time! Laurel was pleasant and efficient. A great experience. More
Brought car in for oil change and asked them to check tire pressures. They are always friendly and helpful in answering questions. Service was performed promptly. Waiting area is comfortable. tire pressures. They are always friendly and helpful in answering questions. Service was performed promptly. Waiting area is comfortable. More
I have purchased many new vehicles over the past 20 years, and my experience at Luther Brookdale Honda was one of the best I have had yet. Negotiated most of the deal over the internet with William Ca years, and my experience at Luther Brookdale Honda was one of the best I have had yet. Negotiated most of the deal over the internet with William Carr who was extremely responsive, professional, and was never pushy. When my wife and I came in for a test drive William gave us the keys and let us take a 2013 Honda Odyssey on a test drive with zero pressure. When we told him we were thinking about a Toyota Sienna, he pointed out he advantages of the Honda but encouraged us to drive them both and pick the one we liked (which ended up being the Honda). Refreshing :) The dealership gave me a solid offer on my 2006 Honda Odyssey and I felt they were very fair on all aspects of the transaction. We ended up going with the Odyssey vs the Sienna and could not be happier with the dealer experience. When there was an issue with my title via the Minnesota DMV, the dealership worked closely with me to get it corrected. This dealership has also been renovated and has a nice waiting room for customers and a play room for kids. Big plus when we may need to bring in the kids for oil changes, and other service. If you are in the market for a Honda in the Minneapolis area, I highly recommend William Carr and Luther Brookdale Honda. More
New Honda dealership is beautiful and seems built to accommodate the customer. Friendly, prompt service in a first class facility. They always exceed my expectations. Customer lounge is top notch, an accommodate the customer. Friendly, prompt service in a first class facility. They always exceed my expectations. Customer lounge is top notch, and everyone is professional and they respect your time. So glad we bought from Luther Honda, we'll be back next time we buy. More
Our experience purchasing a new Accord from Luther Brookdale Honda really exceeded our expectations. Our salesman, Will, made it very easy for us by explaining all the features, numbers, and guiding Brookdale Honda really exceeded our expectations. Our salesman, Will, made it very easy for us by explaining all the features, numbers, and guiding us through the process. What a treat to get a good deal and come home with a great new car! The facility was also really nice, and I expect when we need service on the car, that will be top notch, too. More
Setting up the appointment was friendly and helpful. It was easy to drop my car off. The lounge was clean and spacious. Friendly, timely, and clean. Nice experience. was easy to drop my car off. The lounge was clean and spacious. Friendly, timely, and clean. Nice experience. More
I was greeted promptly and very friendly The service was handled quickly and completely.I just came in for service on my Honda Ridgeline and I was treated like I wasa VIP Thank you Amanda!!! handled quickly and completely.I just came in for service on my Honda Ridgeline and I was treated like I wasa VIP Thank you Amanda!!! More